Product Consultant

-Worked on different Microsoft modules like Sales, Customer Service, Customer Engagement, Field Service, Marketing, Omnichannel, Customer Voice and Education Accelerator.-Have a good hands-on experience on Dynamics 365 CRM customizations and configurations.-Worked on Power Apps, Power BI, Power Automate Flows,Power Portals and Power Platform.-Make an attractive chatbot in Power Portal usingomnichannel.- Experience on Process workflow implementation, Business rules, Data mapping by making relationships and Business Process Flows.- Implement client side customizations on fields,forms,entities, views by writing JavaScript and making webresources.- Worked on Ribbon Workbench for ribbon buttons, CRM Rest Builder for Web Api's CRUD operation and Xrm Toolbox-Worked on Customer Journeys,Marketing Emails, Event Management, Email Campaigns, Segments, Marketing Forms and integrate Marketing module to Customer Service Surveys.

- Implement Sales Process Cycle on internal project Contract Management Solution.- Implement Field Service Cycle on US project Flintfox-Caliber Collision.Make Business process flows and has worked on Power Automate Flows- Debugging and resolving issues.

-Engineering and system designing on both YOKOGAWA CENTUM VP R6 (DCS) and FAM3 (PLC) hardware.-Engineering on YOKOGAWA STARDOM (FCN-500) hardware and has worked on its software (Logic Designer).-Attend training and hands-on experience of YOKOGAWA PLC (FA-M3) using Wide Field 3 software from YOKOGAWA, Singapore.-Good knowledge of I/O modules, communication modules, control nodes, I/O nodes, and FCS.-Engineering on Arduino hardware and software by making many projects.