(Boosted sales by breaking a record week, generating £47,000 in revenue at the Southampton branch)- Coordinated with the supply team to raise inventory orders as needed, based on sales forecasts and customer demand, ensuring stock availability and minimizing shortages.- Monitored and managed inventory levels, ensuring optimal stock availability based on sales forecasts to meet customer demand efficiently, reducing shortages and minimizing overstock.- Recorded daily food and drink wastage on COMTREX, helping track trends and optimize inventory to reduce future waste.- Handled customer queries, bookings, and complaints via phone and email, ensuring prompt resolutions and high customer satisfaction.- Trained new employees to deliver high-quality customer service, resulting in improved customer retention and consistently receiving positive feedback from returning customers.

(Ace of Spade - June 2022)- Optimised global supply chain operations by proactively managing the Global Trade Services platform, ensuring smooth cross-border product flow and minimising operational disruptions.Trade Compliance (TC) - Customs trade classification expert with 2 years experience in Harmonized Tariff Schedule (HTS) for US, CA, SG, AU and EU marketplaces. - Collaborated with cross-functional teams across various global nodes to swiftly resolve supply chain bottlenecks, maintaining high service levels and customer satisfaction.- Utilized analytical skills to monitor key performance indicators (KPIs) such as on-time delivery rates and compliance accuracy, ensuring Amazon's global trade operations met stringent quality standards.- Extracted data by querying SQL databases to gather critical operational metrics and trade compliance data.- Synthesised data visualisation, transforming complex SQL outputs into intuitive Excel tables & dashboards for cross-functional stakeholders.

512 Army Base Workshop, is an Enterprise of the Indian Army. The facility's goal is to repair and overhaul weapons, vehicles, and equipment in order to keep them operationally ready for combat in times of need. - Streamlined the procurement process by efficiently creating requests for purchases and raising purchase orders using SAP ERP software.- Enhanced communication and coordination with internal and external stakeholders regarding purchase orders and expedited delivery dates.- Led department supervision in the overhauling of Infantry Combat Vehicle (ICV) BMP II assembly and armament department.- Maintained accurate records of purchases, prices, and inventory levels in the company's database.- Additionally, I worked on two projects: the modification of a gun barrel cleaning machine and the design and cost estimation of a water pump testing rig for T-72 tanks.