Moizza N. Email & Phone Number

Lahore, Punjab, Pakistan

- Responsible for managing and collecting outstanding debts for major clients, including Binance, Gulf Banks, and the National Bank of Kuwait.- Utilized negotiation skills to contact clients, discuss repayment plans, and secure payments through inbound and outbound calls to ensure timely collection of overdue accounts.- Maintained detailed records of interactions, payment agreements, and account statuses and achieve monthly collection targets.- Ensured compliance with legal regulations and company policies while maintaining positive client relationships.

Lahore, Punjab, Pakistan

Handle incoming and outgoing client calls and emails regarding account status, product support, order fulfillment, service renewals and sales inquiries.Provide user support for proprietary web and desktop software and resolve problemsActively service new and current client accounts through processing paperwork, tracking and monitoring the progress of these account requests, and regularly updating the client.Ensure accuracy of information and accounts that are being submitted for and requested by clients.Regularly provide feedback on ways that the position and processes can be improved or made more efficient.Supports other activities and special projects as assigned.

Lahore, Punjab, Pakistan

Working as Accounts Payable and Banking Officer in Hunza Group of Companies.

• Working with product teams to perform financial crime risk assessments related to AML/CTF• Supporting the design and development of innovative yet practical financial crime control by translating regulatory requirements into actionable controls• Assessing and monitoring the impact of new initiatives to overall financial crime risk and control framework• Proactively identifying potential gaps in existing financial crime processes, systems and controls and drive enhancements to these• Keeping up to date with relevant regulations, industry guidance and financial services innovations, particularly from a financial crime risk perspective • Ensuring clarity, transparency, and insight in both BAU and growth/expansion related discussions with regulators, law enforcement and banking partners • Collaborating, coordinating and partnering with product, compliance and audit teams, as well as local legal entities

Role of Dispatcher was almost typical but interesting.Receive and answer emergency and non-emergency calls.Record all the calls.Proactively address problems and suggest solutions.Receive and dispatch orders.Assess situation and prioritize calls.Oversee the route of field units and track delivery status of products.

Certificate In Accounting And Finance, Accounting And Finance

Cma

Bachelor Of Commerce - Bcom, Business/Commerce, General

O-Levels, Physics, Chemistry, Biology