Experienced and dedicated Claims Analyst at Cigna with a diverse professional background spanning healthcare, education, and customer service. With a foundation in nursing, I bring a strong understanding of medical terminology, patient care, and healthcare protocols, which helps me assess and verify claims accurately and efficiently.Before transitioning to the insurance industry, I developed my communication and organizational skills as an English teacher and call center representative for a COVID-19 vaccine support line. These roles honed my abilities to connect with people from all backgrounds, communicate complex information clearly, and work under pressure in service-focused environments.I’m passionate about delivering reliable, empathetic support to clients and colleagues alike and am continually looking to expand my expertise within the healthcare and insurance fields. I look forward to exploring growth opportunities that allow me to make a meaningful impact on customer experience and healthcare service delivery.
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Claims RepresentativeCigna Jun 2022 - PresentSpainApplication of policy and provider contract provisions to determine if a claim is payable. If additional information is needed, or if a claim should be denied.Determine the status of medical claims through researchReviewing charges, and use of payment or denial codes within established guidelines and standardsMaintenance of records, files, and documentation -
English Second Language TeacherKids&Us - English Kids&Teens Apr 2022 - Jun 2022El Prat De Llobregat, Catalonia, Spain -
Medical Information SpecialistAlphanumeric Systems Oct 2021 - Apr 2022Barcelona, Catalonia, Spain- Certified Medical Information Specialist specialised in Covid-19 Vaccine;- Providing phone/e-mail support to HCP and patients, in different languages, reporting Adverse Events, product quality complaints, medical inquiries, product support and other needs as required;- Creating Adverse Event and Product Quality Complaint Reports requiring concise data entry covering everything from patient symptoms, admission, and results, writing narratives, generating case queries;- Handling escalated MI inquiries;- Maintains compliance with corporate and departmental training. -
Geriatric Care ProviderResidencia Torre Marina Apr 2021 - Oct 2021Castadefells Spain
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English Second Language TeacherItutorgroup Mar 2019 - Mar 2021Taipei City, Taiwan -
Oup(Oxford University Press) Qualified ConsultantVipjr Mar 2019 - Mar 2021China -
NurseArvand Hospital Jun 2012 - Jun 2015Ahvaz -
Registered NurseGolestan Hospital Jul 2011 - Dec 2011Ahvaz
Mojdeh Mahdipour Education Details
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Innovación Enfermeria Aplicada A La Vulnerabilidad Y La Salud -
Registered Nursing/Registered Nurse -
Teaching English As A Second Or Foreign Language/Esl Language Instructor -
Staf Centro FormaciónTecnico De Atención Sociosanitaria A Las Personas Dependientes
Frequently Asked Questions about Mojdeh Mahdipour
What company does Mojdeh Mahdipour work for?
Mojdeh Mahdipour works for Cigna
What is Mojdeh Mahdipour's role at the current company?
Mojdeh Mahdipour's current role is Claims Representative at Cigna.
What schools did Mojdeh Mahdipour attend?
Mojdeh Mahdipour attended Universitat Autònoma De Barcelona, Ahvaz University Of Medical Science, International Open Academy, Staf Centro Formación.
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Mojdeh Mahdipour
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