Mojgan Asadisaravi Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

• Providing administrative and office support for multiple managers and team members including creating documents, spreadsheets, and presentations.• Entering orders in company's database and ordering system with absolute precision to support the sales department.• Working closely with the warehouse department to ensure that orders are scheduled and shipped in timely manner.• Compiling, sorting, and verifying the accuracy of customer data before it is entered in the database system.• Recognizing and escalating critical customer’s concerns to upper management.• Identifying non-order related communications and ensuring the timely routing to the appropriate department.• Managing and accurately organizing various confidential documents including contracts, financial statements, and invoicing.• Working closely with the accounting department to ensure all data is accurately recorded, compiled, and filed accordingly. • Solid working knowledge in CHEP, PICS, SPS, GFS, I-Trade and Produce Inventory Control System software. • Assisting in all general office duties such as but not limited to shipping and receiving, mail distribution, reception coverage, photocopying, handling of incoming/outgoing fax communication.• Greeting and welcoming guests in person and on the phone; answering and directing inquiries to designated department.

Iran

- Ensured effective food safety guidelines, testing protocols, and practices were in place and being followed- Implemented and maintained Quality Assurance programs with a focus on adherence, viability, functionality, and effectiveness- Directed the Service Center laboratory facilities; set up laboratory for new testing if required- Trained staff and supervisors in quality, HACCP, food handling, and testing processes- Provided quality and technical guidance to all Service Center personnel in the areas of process controls, product quality, and inspection- Conducted/monitored the testing and evaluation of new equipment and instructions in terms of meeting product specifications- Troubleshot and resolved customer complaints; identified and prevented ongoing problems- Conducted regular audits to ensure FSIS and quality standards are met- Demonstrated continuous/quality improvement by developing methodology to improve processes and standards while meeting finished product specifications- Prepared reports and documentation of inspections, audits, and problems/defects- Implemented/reviewed standard operating procedures according to ISO 9001/ISO 22000- Developed schedules and resource allocations for QA related projects

Iran

- Ensured compliance with all government regulatory agencies standards (e.g. Hazard Analysis and Critical Control Points (HACCP), Good Manufacturing Practice(GMP), Food Safety Management System (FSMS), Sanitation Standard Operating Procedures (SSOP), etc.)- Recommended measures to improve productivity and product quality- Established methods to meet work schedules and co-ordinate work activities with other work units- Supervised, co-ordinated and scheduled and reviewed activities of workers- Identified, evaluated, controlled and prevented hazards at all stages of the food production process- Ensured that production met health, sanitation, and quality standards set by the corporation, food industry, and government agencies.- Responsible for all material requisitions and any deviations that were not client specific.- Supervised a union work force of 14 employees.- Ensured that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely.- Conducted daily work group meetings.- Ensured on-time and accurate production and/or catering of all flights.

Iran

- Responsible for the development and planning of in-flight regular, promotional menus, specialmeals, crew meals and other menus for VIP, off-schedule and charter flights.- Supported Culinary Design team to carry out food and product development with caterers andsuppliers- Coordinated post menu presentation activities and communicate change summary of dish codecreation in Catering Planner, items, ratio, and equipment to relevant Catering teams andIn-flight Service Delivery team- Maintained and updated food and drink product allergen information according to Codex 39 Regulations- Approved meal specifications based on BMI within the budget and target meal costs given- Planned menu for specific routes as assigned

Iran

- Implemented GMP, HACCP, FSMS, SSOP in all airline catering environments (i.e. hotkitchen, cold kitchen, bakery, tray setup)- Developed and maintained a high quality control system including quality policies and practicesand managed related documentation including QC and production procedures- Measure food ingredients according to portion control guidelines and booklets instructions- Controlled proper food packaging / storing based on safety requirements and customersinstructions- Oversaw every rack in the production according to company's standards & processes- Ensured that left over ingredients and packaging material are properly labelled and returned tothe dry storage, cooler or packaging material storage- Controlled ingredients or packaging material from the warehouse- Ensured proper and timely recording of activities, reported any unsanitary practice / unsafecondition- Overlooked equipment set up and workstation cleanness maintenance- Ensured sanitation before shift/ before leaving- Made sure racks were properly identified, wrapped and moved away from chemicals /hazardous substances, respecting all food safety, health & safety, company rules & standards- Food testing panelist

Iran

Diploma, Administrative Assisstant

Master Of Science - Ms, Food Science And Technology Engineering

Bachelor Of Engineering - Be, Food Science And Technology Engineering