Mohammed Jibreen Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

• Monitored, identified problems and inefficiencies on SAP Mobile Secure, a cloud-based enterprise mobility management.
• Took ownership of problems and projects and provided solution fast to keep the near-Zero Downtime and Site Reliability.
• Documented Dev-Op issues in Wiki, wrote SPC tickets for cloud problems and communicate/Collaborate with team via slack channel to ensure tickets are resolved quickly.
• Participate in large-scale monthly release deployment of Afaria upgrade on Windows and Linux platform.
• Became a subject matter expert with data store (Sybase DB) and Provide outstanding support to the DevOps engineers.
• Identified and detected Anomaly, Bottlenecks and Data Clog that adversely affected SAP Mobile Secure cloud infrastructure and suggested areas for improvement.

Greater Atlanta Area

• Analyzed requirements based on functional specification and user stories to provide project estimation and milestone until software release.
• Developed feature test plans for Integration, System, Sanity, Smoke, Interface, Regression, Load/Performance testing for Afaria Mobile Platform.
• Created clear, concise, detail-oriented test cases and automation scripts required for execution to each specific test.
• Developed complex SQL queries to test database design, validation and data Integrity for Oracle, MS SQL and Sybase iAnywhere DB.
• Responsible for creating and maintain all testing environments using VMware Virtualization (VMware Workstation Pro).
• Responsible for installing, Maintaing, upgrading and test SAP Afaria Server integration with Sybase Relay Server.

Alpharetta

• Tested ALL Events for Session Manager Channels in Afaria Channel Administrator.
• Created and maintained all testing scripts to automate ALL Events for testing file transfer across all client types.
• Ensured ALL file SEND\GET File transfer Events and options work correctly.
• Test coverage included windows NT, 2000/XP/Vista/2008, Windows Mobile Devices, Palm, Symbian, Blackberry, Android.
• Responsible for preparing testing Environment setup for ALL testing phases including database setup and maintenance which included Oracle, MS SQL and Sybase iAnywhere.

Greater Atlanta Area

• Supported installation configuration and solve complex problems of Microsoft Office on various platforms.
• Engaged with customers to support and resolve technical issues through completion.
• Quickly and professionally assessed issues, provided root-cause analysis and timely resolution of all assigned issues.
• Collaborated effectively, escalated and refered unresolved issues to other team members or higher Level when appropriate.
• Accurately documented all work performed through ticketing system including details and outcomes.
• Provided world-class customer experience with every interaction.

Bachelor Of Business Administration - Bba, Finance And Financial Management Services

Education record