Mojtaba Abkar Email & Phone Number

Mojtaba Abkar is a IT Support Specialist at Telecommunication Company of Iran - TCI. He is proficient in English and Persian.

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  It Support Specialist

  Telecommunication Company Of Iran - Tci

  Jul 2005 - Present - Tehran, Iran

  System Administrator & Hardware Engineer• Maintains, analyzes, troubleshoots, and repairs computer systems, software, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs• Troubleshoot, diagnose and fix servers, computers, LAN• Assemble and install a wide array of computer systems, workstations, and peripheral hardware• Install: software patches, hotfixes, and service packs• Perform L2 problem determination and problem resolution• Manage problem tickets per Problem Management process• Provide technical support to internal customers, Remote access service(RAS)• Backup and data recovery using Symantec Norton Ghost and imageX• Install Windows Server, configure Active Directory and Group Policy.•Maintenance of Cisco switches (Cisco 2950 and Cisco 2960) that always be up.• Install and configure Forefront Firewall• Install and Configure Security, Antivirus, McAfee, ESET , Norton Symantec• Provide a full range of hardware A+, software and network support.• Install and configure DNS, DHCP, IIS, FTP, WAN, P2P, VLAN’s, VPN, TCP/IP, Firewall

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  Islamic Azad University

  Computer Engineering