Mo Jumaah Email & Phone Number

Dubai, Ae

Dwtc, Dubai, United Arab Emirates

Grant Thornton UAE is a member firm of Grant Thornton International, the 5th largest accounting network in the world. • Successfully established business relationships with numerous organizations that achieved to cut onboarding and hiring costs.• Lead and successfully implemented various projects to solve productivity gaps within the organization; this included a revised onboarding tracking system, automation of various HR processes, reassignment of responsibilities, and others.• Supervised, coached and trained interns, associates and executives within the department. • Coordinated introductory and training meetings between Partners and Directors. • Coordinated with Marketing, IT, Operations, Public Relations and Client-Facing teams to identify strategic growth opportunities for talent acquisition and employee relations.• Lead several HR related administration including new joiner announcements, inductions, intranet updates, CSR initiatives and internal & external events.• Prepared offer letters & employment contracts and arranged travel & accommodation for successful candidates.

Difc, Dubai, United Arab Emirates

SkyPower Global is one of the largest and most successful independent power producers that develops, finances, builds, owns and operates utility-scale renewable power projects across the globe.• Provided human capital guidance and advice. • Developed human resources models, advised business on policies and procedures, and resolved issues relating to the organization’s workforce.• Project leader in the recruitment and selection of employees. • In charge of the onboarding, training and development of new hires• Drafted letter and correspondence to members of Cabinet in various countries. • Prepared employee expense reports, payroll information, and employee performance checklists.

British Columbia, Canada

Gescan, is an electrical supplies distributor in Canada and a division of Sonepar, one of the largest B2B electrical distribution networks in the world.• Project leader in redesigning the organization's Onboarding Program through taking a systematic and comprehensive approach to integrating new employees with the organization and its culture, as well as providing new hires with the tools and information needed to become a productive member of the team• Conducted primary and secondary research to obtain data for analysis. • Conducted an Industry Analysis to gain an understanding of industry conditions and environmental factors while establishing an in-depth link between the industry scan outcomes and the organization’s structural and contextual variables.• Conducted an organizational analysis utilizing McKinsey’s 7S Framework, Fishbone Analysis, Gap Analysis, and Feasibility Analysis of recommendations.• Produced reports of analysis and a deliverable that was ready to implement with a change management strategy.

British Columbia, Canada

Impact Recruitment is a forward-thinking agency, driven by the desire to create viable opportunities for professionals and guide the growth of organizations across Canada and the US.• Recruited candidates from entry level to senior management in IT, Marketing, Customer Service, Accounting, and Finance.• Conducted phone, video, and face-to-face interviews with candidates.• Worked with top-of-the-line recruitment tools and CRM’s on a daily basis: LinkedIn, Indeed, GlassDoor, Workday, Monster, etc.

British Columbia, Canada

As a Managing General Agency (MGA), Crius Financial provides health and life insurance products and Financial Services to Individuals and Businesses across Canada.• Determining clients’ expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, and other information needed to develop a financial plan.• Advising strategies for clients in insurance coverage, investment planning, cash management, and other areas to help them reach financial objectives.• Reviewing client accounts and plans on a regular basis to understand if life or economic changes, situational concerns, or financial performance necessitate changes in their plan.• Preparing and interpreting financial document summaries, investment performance reports and income projections for clients.• Contacted clients regularly to discover changes in their financial status.

British Columbia, Canada

Altig is a principal subsidiary of Globe Life and one of the largest providers of supplemental life and health insurance to credit unions, labor unions and associations in Canada and the United States. 50%• Conducted job interviews and booked appointments through phone & in-person (recruiting).• Labour Relations – Application of collective agreement language through grievance cases.• Provided training and supervision to new hires.• Prepared proposals for negotiations using collective agreement language and application of Labour Relations Legislation.50%• Dealt with respective union members on their permanent benefits• Dealt with the McGruff Association – Endorsed by the National Crime Prevention Council – to protect working families’ children in the case of an emergency.• Met members at their homes to conduct needs analysis and offer family protection

Vancouver, British Columbia, Canada

Royal Bank of Canada is a Canadian multinational financial services company and the largest bank in Canada by market capitalization.• Performed every day duties similar to an HR Generalist Role• Responsible for assisting the Executive VP of Human Resources on a variety of administrative and clerical duties that are necessary to run and maintain the HR department efficiently.• Schedule appointments, organize and maintain staff personnel files, travel arrangements and expense reports.• Schedule, organize and order materials for branch-wide training and maintaining conference room calendars and supplies.

Surrey, British Columbia, Canada

Kwantlen Polytechnic University is a public degree-granting undergraduate polytechnic university in British Columbia, Canada.• Created and supported an environment where every student is valued, and supported • Supported newcomers to overcome their barriers to achieve their potential• Hosted visiting employers and community partners in social and educational events• Assisted students by providing opportunities to engage in professional event settings • Promoted volunteering, service-learning, co-op education, on-campus jobs, and career opportunities• Supported events such as Career Day, Volunteer Expo, Careers in Accounting, and others• Created peer resources such as sample resumes and worksheets

Coquitlam, British Columbia, Canada

Best Buy Canada is a wholly-owned subsidiary of Best Buy Co. Inc. and is Canada's largest consumer electronics retailer.• Helped drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.• Created relationships and identified customer needs while recommending appropriate solutions to drive both individual and team sales, margin, accessories, and overall performance.• Applied extensive sales experience, knowledge, and expertise to act as the subject matter expert in each department. This included validating or approving product pricing, signage, availability, and display functions of all ad items.• Provided leadership to the sales staff including setting clear expectations, giving direction, mentoring, and providing development of department sales personnel.• Contributed to the delivery of optimal customer service by recruiting, training, scheduling, and retaining customer focused full-time and part-time department personnel.• Resolved complex customer issues or escalations as needed while proactively equipping line-level associates with tools on addressing customer concerns.

Coquitlam, British Columbia, Canada

Best Buy Canada is a wholly-owned subsidiary of Best Buy Co. Inc. and is Canada's largest consumer electronics retailer.• Proactively assessed clients' needs and propose solutions to meet their needs• Developed new client relationships through business development activities • Assisted marketing with a variety of time- sensitive tasks• Assisted all the departments in handling daily inquires and troubleshooting• Provided training and supervision to new hires• Followed up and resolved client complaints