Junaid Alam Email & Phone Number

Calgary, Canada Area

•Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors;•Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned;•Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone;•Effectively market the company while picking up customers… Show more •Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors;•Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned;•Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone;•Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed;•Understand and communicate rental terms and conditions, vehicle features and other services. Show less

Calgary, Canada Area

•Activating fuel pumps as per TSSA and Company Standards;•Process cash and card transactions;•Promote in store specials and add- on sale opportunities;•Verifying age sensitive purchases (Tobacco and OLG);•Stocking and rotating of products in C-Store;•Adhere to safe money handling procedures;•Assist customers when needed.

Bachelor’S Degree, Human Resources Management/Personnel Administration, General

Institute of Business & Management Sciences (IBMS)

Independent Studies, Business/Commerce, General