Md. Mokammel Hossen

Md. Mokammel Hossen Email and Phone Number

Officer, Customer Care at Pharma Solutions Bangladesh Limited @ Pharma Solutions Bangladesh Limited
dhaka, dhaka, bangladesh
Md. Mokammel Hossen's Location
Dhaka, Bangladesh, Bangladesh
About Md. Mokammel Hossen

I am a social activist. I am working as Customer Care Officer at Pharma Solutions Bangladesh Limited. I am skilled in customer service and management. I have been working in customer service more than 4 years. I have worked as Customer Experience Associate at ShopUp Ltd. and Customer Service Associate in GP and Robi Process at Genex Infosys Limited. I have working experience as data entry operator at Intelligent Image Management Ltd. I have completed course in Food & Beverage Service and have on job practical working experience on Food and Beverage Service in Dhaka Regency Hotel & Resort. Besides, I am a cultural activist and have staged several dance performances in college programs.I work well with others in a team with good communication and management skills. I am looking for opportunities to work in customer associating jobs and hotel service & management. I am always open to experience and learn new thing.

Md. Mokammel Hossen's Current Company Details
Pharma Solutions Bangladesh Limited

Pharma Solutions Bangladesh Limited

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Officer, Customer Care at Pharma Solutions Bangladesh Limited
dhaka, dhaka, bangladesh
Employees:
23
Md. Mokammel Hossen Work Experience Details
  • Pharma Solutions Bangladesh Limited
    Officer, Customer Care
    Pharma Solutions Bangladesh Limited Feb 2023 - Present
    Dhaka, Bangladesh
    Providing excellent customer service and give precise information to the customer by ensuring customer satisfaction. Reporting time to time to the team leader for complicated issues. Identifying customer needs, clarify information and provide solutions.
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  • Shopup
    Customer Experience Associate
    Shopup Mar 2022 - Sep 2022
    Dhaka, Bangladesh
    Provided logistic services to customers and merchants upon their query. Took feedbacks and complaints from custormers and provided solutions. Applied knowledge for applicable SLAs.
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  • Dhaka Regency Hotel & Resort
    Food And Beverage Intern
    Dhaka Regency Hotel & Resort Dec 2021 - Feb 2022
    Dhaka, Bangladesh
    The hotel server plays a decisive role in customer satisfaction. From the simple café to the bar until the complete meal in the restaurant, his tasks may be different depending on his assignment … Always with the aim of providing a quality service. The server is in daily contact with international customers. This internship is therefore useful for developing its language levels. A restaurant internship would be the best way to start your career in the hospitality field. Kitchen internships are always a great way to learn how to work as a team and to organize yourself.
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  • Genex Infosys Limited
    Customer Service Associate
    Genex Infosys Limited Jan 2018 - Nov 2021
    Dhaka, Bangladesh
    Handled inbound telephone calls from customers. Delivered fast, friendly and knowledgeable service for routine questions and service complaints. Updated database after every call.
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  • (Milvik) Bima
    Telesales Representative
    (Milvik) Bima Jul 2017 - Dec 2017
    Dhaka, Bangladesh
    Out-bound tele-calling for selling mobile based insurance products. Call and pitch micro-insurance products to potential customers. Listened to & handle customer queries about products & services effectively.
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  • Intelligent Image Management, Inc. (Iimi) Usa
    Data Entry Operator
    Intelligent Image Management, Inc. (Iimi) Usa Dec 2015 - Jan 2017
    Dhaka, Bangladesh
    Input prescriptions of patients into spreadsheets to keep the database. Compiled data from source documents prior to data entry. Reviewed database entries to verify regulatory compliance.
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Md. Mokammel Hossen Education Details

Frequently Asked Questions about Md. Mokammel Hossen

What company does Md. Mokammel Hossen work for?

Md. Mokammel Hossen works for Pharma Solutions Bangladesh Limited

What is Md. Mokammel Hossen's role at the current company?

Md. Mokammel Hossen's current role is Officer, Customer Care at Pharma Solutions Bangladesh Limited.

What schools did Md. Mokammel Hossen attend?

Md. Mokammel Hossen attended Govt. Titumir College, University Of Dhaka, Govt. Titumir College, University Of Dhaka.

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