I am a result driven, and people professional with a sound understanding of management techniques, combined with outstanding cross-cultural communication skills, I will bring a unique blend of creative, strategic, and management talents of significant value to your organization.I have excelled at adding value to corporate and community projects and providing excellent service to the clients, managing relationships with both internal and external stakeholders. I have worked as an administrative Professional with over 7 years’ experience in operations, relationship management, procurement, human resources and management sector and I have achieved excellence with my team and as an individual leading to several leadership roles and appointment.Many of my achievements have been the direct result of steadfast support, effective oral and written communications, and successful needs assessments, some notable achievements over the years are listed below Designed a new ordering, purchasing, and marketing process which resulted in standardized planning that reduced costs and wastes. Accomplished in negotiating transactions and favorable terms with suppliers. Resolved inefficiencies in administrative processes, resulting in about 25% in operational costs Developed an organized filing system , improving accessibility and efficiency Successfully managed the recruitment process for multiple departments, resulting in 25% increase in employee retention.Throughout my professional and academic careers, I have consistently driven myself to meet challenges and achieve goals. I thrive in challenging and results-oriented environments.In addition, I have well-honed interpersonal skills, excellent rapport building and networking abilities, and a desire to work closely with others. Overall, I am confident that my background, expertise and supporting education make me an ideal match for your role. Please do not hesitate to connect or contact me.
Real Estate Company
View- Website:
- rebank.lt/broker/indre
- Employees:
- 15795
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Hr And Admin ManagerReal Estate CompanyLagos, La, Ng
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Hr/ Admin ManagerReal Estate Company Jan 2024 - PresentLagos State, Nigeria
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Human Resources/Admin Manager2901 Lagos Nigeria . Oct 2022 - Aug 2024Lagos State, NigeriaAs the Human resources and admin Manager, I played a pivotal role in overseeing the entire staffing process, from recruitment and hiring to seamless onboarding. One of my key responsibilities was scheduling and coordinating staff training programs to enhance skills and foster professional development. Being a focal point for employee concerns, I diligently investigated issues and worked towards effective resolutions, fostering a positive and harmonious work environment. Simultaneously… Show more As the Human resources and admin Manager, I played a pivotal role in overseeing the entire staffing process, from recruitment and hiring to seamless onboarding. One of my key responsibilities was scheduling and coordinating staff training programs to enhance skills and foster professional development. Being a focal point for employee concerns, I diligently investigated issues and worked towards effective resolutions, fostering a positive and harmonious work environment. Simultaneously, I handled various clerical duties and meticulously organized meeting schedules to optimize operational efficiency.In managing incoming communication, including phone calls and emails, I ensure a prompt and organized flow of information within the organization. Show less
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Procurement OfficerVgcpora Operations & Management Sep 2020 - Jun 2022Lagos State, NigeriaIn my role as Procurement Specialist, I successfully sourced vendors for the acquisition of spares, equipment, and services, ensuring that the organization had access to high-quality resources. Recognizing the pivotal role of procurement in revenue generation, I spearheaded the design and implementation of a new ordering, purchasing, and marketing process.Maintaining robust relationships with key suppliers was a cornerstone of my strategy, this enabled the organization to consistently… Show more In my role as Procurement Specialist, I successfully sourced vendors for the acquisition of spares, equipment, and services, ensuring that the organization had access to high-quality resources. Recognizing the pivotal role of procurement in revenue generation, I spearheaded the design and implementation of a new ordering, purchasing, and marketing process.Maintaining robust relationships with key suppliers was a cornerstone of my strategy, this enabled the organization to consistently secure the best deals, contributing to cost reduction initiatives and waste elimination.To provide transparent insights into procurement activities, I prepared monthly expense reports, offering a comprehensive view of procurement expenses and inventory management.In the procurement process, I led the evaluation of quotations, conducted negotiations, and oversaw the creation and awarding of purchase orders and service orders. The use of competitive bidding for all purchases ensured cost-effectiveness and adherence to best practices.Participating actively in the annual budgeting exercise, I provided valuable inputs for creating short, mid, and long-term procurement goals and objectives. Show less
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Human Resources AdministratorVgcpora Operations And Management Sep 2019 - Sep 2020Lagos State, NigeriaAs a key contributor to the annual budgeting exercise, I actively participated in shaping the short, mid, and long-term procurement goals and objectives of the organization. In managing the onboarding process for newly hired employees, I ensured a seamless experience by overseeing the distribution of all required paperwork.Handling the exit interviews and off-boarding process for resigned and terminated employees, I ensured a thorough and respectful transition out of the organization… Show more As a key contributor to the annual budgeting exercise, I actively participated in shaping the short, mid, and long-term procurement goals and objectives of the organization. In managing the onboarding process for newly hired employees, I ensured a seamless experience by overseeing the distribution of all required paperwork.Handling the exit interviews and off-boarding process for resigned and terminated employees, I ensured a thorough and respectful transition out of the organization. To maintain an organized and accessible repository of crucial employee information, I created and managed a staff database.Keeping staff records current, I regularly updated employee information, tracked changes in benefits, and managed other pertinent details, contributing to the overall accuracy and reliability of the organization's HR records.Through these multifaceted responsibilities, I aimed to contribute to the smooth functioning of the organization's human resources and procurement functions, supporting both the immediate operational needs and the long-term strategic objectives. Show less
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Customer Service RepresentativeVgcpora Operations And Management Oct 2018 - Oct 2019Lagos State, NigeriaAs the primary point of contact for both internal and external customers in a dynamic and fast-paced environment, I consistently provided exceptional customer support. My approach to customer service involved not only resolving issues but also offering proactive assistance, paying careful attention to special needs or wants. Recognizing the importance of time in customer service, I ensured that customer telephone calls were answered promptly, minimizing on-hold wait times… Show more As the primary point of contact for both internal and external customers in a dynamic and fast-paced environment, I consistently provided exceptional customer support. My approach to customer service involved not only resolving issues but also offering proactive assistance, paying careful attention to special needs or wants. Recognizing the importance of time in customer service, I ensured that customer telephone calls were answered promptly, minimizing on-hold wait times. Maintaining high levels of customer satisfaction was a core objective. I dedicated myself to understanding customer needs and proactively resolving concerns. In the interest of continuous improvement, I took the initiative to create and update internal customer support documentation. Overall, my customer support efforts were centered on responsiveness, attentiveness, and a proactive approach to meeting customer needs. By fostering customer satisfaction and maintaining clear internal documentation, I aimed to contribute to a positive and efficient customer service experience. Show less
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Administrative Assistant To Chief Executive OfficerEdychris Group Of Companies May 2015 - Aug 2017Lagos State, NigeriaOffice Inventory Management: I played a crucial role in overseeing the office inventory, which included handling ordering and requisitions, managing stocking levels, and overseeing shipment receiving. Meeting Coordination and Documentation: A pivotal aspect of my role involved scheduling and preparing minutes of meetings, as well as generating management reports. Travel Planning for Management Team: I took charge of planning and booking travels for the management team, ensuring smooth… Show more Office Inventory Management: I played a crucial role in overseeing the office inventory, which included handling ordering and requisitions, managing stocking levels, and overseeing shipment receiving. Meeting Coordination and Documentation: A pivotal aspect of my role involved scheduling and preparing minutes of meetings, as well as generating management reports. Travel Planning for Management Team: I took charge of planning and booking travels for the management team, ensuring smooth logistics and accommodations. Interpreting and Documenting Management Directives: This involved translating high-level strategies into actionable plansFile and Record Management: I managed files and records for clients, adhering to safety procedures to prevent breaches and data misuse. Employee Support: As a support resource for employees, I assisted with day-to-day work Show less
Mercy Okere Education Details
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International Strategic Management InstituteAdministration/ Management -
Public Administration
Frequently Asked Questions about Mercy Okere
What company does Mercy Okere work for?
Mercy Okere works for Real Estate Company
What is Mercy Okere's role at the current company?
Mercy Okere's current role is HR and ADMIN MANAGER.
What schools did Mercy Okere attend?
Mercy Okere attended International Strategic Management Institute, Enugu State University Of Science And Technology.
Not the Mercy Okere you were looking for?
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Mercy Kel-okere
Content That Connects, Social Media That Sells | Social Media Virtual Assistant | Ugc Creator | Video Content Strategist | Brand Growth PartnerLagos State, Nigeria -
Mercy Okere
Student At College Of Health Science Nnamdi Azikiwe University AwkaAnambra State, Nigeria -
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