Molatelo Ramokgopa Email & Phone Number

Gauteng, South Africa

South Africa

City Of Johannesburg, Gauteng, South Africa

• Responsible for providing pharmaceutical care services (within scope of practice)• Performing day-to-day dispensary administration according to company's Standard Operating Procedure (SOPs)• Maintain High standards of customer service and care• Ensuring efficient stock control and administration, including repacking of medicine• Assist with accurate compounding• Provision of general health advice to patient/customers• Maintain High standards of housekeeping and merchandise display.• Attend to Ad hoc requirements as per operational requirements.• Operating through Unisolve system

Gauteng, South Africa

• Prepared and distributed team-based communications to foster collaboration and enhance team morale.• Deliver administrative support to office staff, promoting excellence in office operations.• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.• Utilized company tools to identify opportunities and develop action plans to improve performance.• Proofread and edit professional business documents prior to release and request for approval.• Produced highly accurate internal and external letters and memoranda.• Entered customer’s data into Pastel My Business system and updated customer contacts, quotations and invoice information to keep records current.• Assisted management with supervision of the daily admin.• Answered multi-line phone system and transferred callers to appropriate departments or staff members.• Create a welcoming environment for customers by greeting and assisting, as well as quickly responding to customer inquiries and needs.

City Of Johannesburg, Gauteng, South Africa

FEB 2012- MAY 2013SOCIAL AUXILIARY WORKER, JABULANI KHAKIBOS KIDS• Used Microsoft Word and other software tools to create documents and other communications.• Helping clients to identify strength and resource for Positive change• Develop and implement individual & group treatment support,• Implementing strategies such as planned daily activities, organizing creation's and social activities and engage in behavior management• Assisting with monitoring and evaluating effectiveness of clients and report to social worker• Writing reports and hand it to social workers and managers.• Stand as Secretary in all staff meetings,• Collecting information relevant to clients, providing necessary support by assisting clients to identify options and develop plans of action• Assisting client with referral services and day care• Rendering awareness programs, life skill education, group support• Maintaining contact with other social service providers• Worked flexible hours; night, weekend, and holiday shifts.

Higher National Diploma, Public Management

Activities and Societies: • Awarded distinction for Computer Practice and Public Administration • Member of Student Representative Council.

Social Auxiliary Worker, Nqf 4

• Majored in Understanding of social auxiliary work context • Role and function of social auxiliary work • Bill of rights and code.

National Senior Certificate, Grade 12

Activities and Societies: Elected Captain of the Class 2009 and Elected Member of Debating Committee• Majored in Sepedi, English, Physical.