Provides support to the internal and external sales team to meet customer requirements related to post order activities including order processing, product delivery and providing management information. • Provides performance reporting and analysis.• Controls credit notes for the customers• Manages full Sales cycle and Order Management, including After-Sales problem solving. • Coordinates tasks for the team to ensure efficiency in the sales and after-sales process.• Liaises and negotiates with Planning and other departments to achieve customer requests. Advises and updates customers of stock availability via order acknowledgements.• Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.• Actively involved in developing, writing and implementing internal processes to ensure efficient business development.• Communicates frequently with customers to help ensure satisfaction with the company and the products.• Receives and resolves customer issues and complaints.• Liaises with internal and external suppliers effectively to optimise the purchasing process. • Monitors and plans inventory stock changes.• Works with Costing, Finance, Transport and Production staff to coordinate efforts to ensure efficient and on-time delivery of products.• Tracks order progress to ensure on-time delivery, identifying and communicating issues.• Provides ERP and processes training for Nidec Corp. businesses throughout Europe.

Translating ingoing, outgoing e-mails, documents and product encyclopedias.Interpreting at conferences, English - Romanian, Romanian -English.Editing and updating both the Romanian and English operation manuals of the product.Software installation and updates.

Managing customers by phone, e-mails and live chat support.PackagingAdding products online, market research - keeping the product prices up to date

Translating ingoing, outgoing e-mails, documents and product encyclopedias.Interpreting at conferences, English - Romanian, Romanian -English.Editing and updating both the Romanian and English operation manuals of the product.Software installation and updates.

E-mail marketing campaigns. maintaining current costumer satisfaction.Prospecting for new customers, turning prospects to leads, turning leads to opportunities and closing the sale.In charge of administering all the e-mail accounts used in the company, in charge of managing the voip phones and sip phones. Making sure the team stays focused on the objectives.Weekly activity reports.Participating in webinars and online product demos.

Phone sales, e-mails, packaging, adding products online, market research on all existing customers

Translation and adaptation of audio-visual materialDoing subtitle work