Ux Lead
CurrentAt +OneX, I've had the incredible opportunity to grow as a UX Designer and user experience advocate, taking on new roles and responsibilities while navigating changing product/feature requests and team structures. Here are some of my key achievements:* Optimised ways of working by building systems and processes with a holistic product view, resulting in improved efficiency and user-centric solutions.* Shared UX knowledge extensively through Figma lessons, book clubs, channels, and conversations, fostering a culture of continuous learning and collaboration.* Helped break down complex problems into manageable tasks, enabling teams to tackle challenges systematically and effectively.* Worked to improve understanding of UX research and design processes within project lifecycles, ensuring user needs are at the forefront of every decision.* Demonstrated the value of UX research, user testing, and rapid prototyping to gain valuable client and user insights, leading to more informed and impactful design solutions.* Focused on developing expertise in all aspects of great user experience design, constantly pushing the boundaries of what's possible.Some of my recent adventures include:* Pepkor's +More Rewards Program: Designed the user experience, wireframes, and prototypes for the new rewards program. Collaborated with the team to implement and enhance the program’s customer experience across the app, website, and in-store.* Swaziland Building Society's Mobile Banking Platform: Served as the lead UX designer for the mobile banking and online platform for individual and commercial banking. Worked closely with the SBS team to develop and implement a Design System, improving consistency and overall customer experience.* Automotive Brand Redesign: Led the discovery process for the redesign of an automotive brand. Aligned the team and client for successful delivery within tight timelines, ensuring a consistent and relevant customer experience throughout the project.
