Molebogeng Makona Email & Phone Number

Parktown

Provide administrative assistance to the motor assessing team by solving brokers and clients queries.

Provide administrative support and processing service, warranty and maintenance claims as per claims procedure.Develop Client Relationship by supporting our customers in understanding their policies and addressing queries.Adhere and maintain to SLA in a timely manner.Scrutinize claims , be able to apply TCF(Treat Customer Fairly) and goodwill where applicable.Provide technical knowledge and assistance to repairing dealers and clients to resolve vehicle concerns as per claims procedure.Apply extensive knowledge on different policies and be able to interpret and explain in simple terms to clients.Understand the depth of difference policy wording and how to finalize a claims according to it.Experience in coordinating training and provide technical assistance for new employees.Compile and collect evidence to substantiate a claim, and this may include failure reports, diagnostic report and pictures.

Assist clients with vehicle bookings, hand-overs and provide feedback on vehicle repair progress.Communicate with clients to establish which repairs are necessary.Establish and maintain strategic planning on how to communicate with clients foreman on a daily basis.Do regular follow-up on parts ordered for repairs on vehicles.Inform clients for re-bookings when vehicle parts arrive.Ensure vehicles are test driven and clients receive their vehicles in a satisfactory manner.Submit warranty claims and invoice job cards to MBSA Head Office.Maintain professionalism when working with clients according to dealer standard.

Assessing, inspecting, testing and repairing motor vehiclesBuild client relationship management with foreman and clients by educating clients on their vehicles.Read out technical information to resolve an issue on a vehicle.Perform maintenance jobs and inspection checks on motor vehicles.Make informed decisions on how to carry out maintenance jobs on a vehicle.Build and assemble mechanical components according to manufacturers specifications.Troubleshoot reported problems and solve them in a timely manner.Provide technical assistance by liaising between the workshop, foremen and the clients.Make informed decisions and maintain exceptional communicate between the workshop and clients.

Abuntex Administration, Insurance

Successfully demonstrating the required standard of technical proficiency in the use of Abuntex vehicle damage assessing system.

Capm Exam Prep Seminar, Project Management

Learn the project management processes Demonstrate the formulas, charts, and theories of project management Calculate float for complex.

White Belt- Process Efficiency Awareness Programme

The Lean Six Sigma White Belt certification is the first level of Lean Six Sigma certification, providing information about the basic.

The Project Management Course: Beginner To Project, Project Management

Designed to help build knowledge and skills, grow confidence and start managing projects. Complete a project case study and learn what.

Re5 Certificate, Financial Planning And Services, Re5

Regulatory Examination for Representatives where a representative is an individual whl renders financial service in the financial service.

National N Diploma, Mechanical Engineering

It is a program that prepares students for careers in the mechanical engineering field. Prepares students to have a good understanding.

Trade Test: Motor Mechanic

Examination that assess the skills, knowledge and competence of individuals who work as a motor mechanic. Designed to evaluate.

Admission To Bachelors, Grade 12