Co-founded and established the company as a founding Partner.Lead and oversee operations as General Manager.Develop and execute company strategy, planning, and direction.Drive continuous improvement initiatives and ensure customer satisfaction Implement successful online marketing strategies.Manage financial operations and budgetary planning.Coach, mentor, and recruit top talent to build a high-performing team.

COO assuming responsibility for overseeing all operational aspects of the company.I play a pivotal role as a partner in a startup that is pioneering a groundbreaking Contract Lifecycle Management system, exclusively available in Central America.Responsible on driving the growth and success of the startup.Collaborate with fellow partners to make strategic decisions to enhance the company's overall performance.Ensure compliance with legal regulations and policies, while proactively mitigating potential risks and conflicts.

Administrative roles:Candidate interviewing.Training sessions for new engineers.Coach, monitor and evaluation regarding Knowledge Management practices.Incident distribution to team members while respecting SLO (Service Level Objectives)..Software Support Engineer roles:Global Software Technical Support during non-business and business hours.Since May 2014 I supported Cloud Service Automation and Operations Orchestration support team to complement my Cloud Solution skills.Named Assigned Software Engineer for Wells Fargo for HP Operations Orchestration and HP Cloud Service Automation products.From December 2010 – April 2014 I supported HP Server Automation (HPSA).From 2007-November 2010 I was a Level 2 Engineer supporting a monitoring software called HP Operations Manager for UNIX.Handling of Premier, Strategic, Foundation and High-Tier customers.Some of the customers that I supported were:US Homeland Security, USA Government Banks and institutions, FedEx, Wells Fargo, Paychex, DTCC, Capital One, NASA, Swift, SunGard, Verizon, T-Mobile, Sprint and Apple. I provided support as needed to ensure that SLO demands were met.Software troubleshooting on AIX, Linux, Windows, HP-UX, and Solaris platforms, including virtual environments and clusters. OMU, OMW, SA, OO, and CSA Administration Skills.Support to Internal HP on-site engineers and customers.Coordination with Lead and R&D Engineers for defect and enhancement request handling.

CiscoWorks LAN Management Solutions (LMS) troubleshooting on Windows and Solaris ServersCiscoWorks administration skills.SNMP, OID, and MIB configuration.Worked cases with High Tier customers helping them with their CiscoWorks LMS and SNMP issues.Basic configuration on various network devices such as firewalls, routers and switches.Network and transport protocols configuration.