Molli Aronce Email & Phone Number

London, England, Gb

Portland, Oregon, Us

Community consulting and project management

San Francisco, California, Us

Menlo Park, Ca, Us

My role as the Community Manager for Meta Horizon Worlds focused on community strategy and implementation for the creator community. Details include (but not limited to):• Planned and executed community management strategies for the Horizon Worlds creator community.• Mapped out the social media strategy for outbound channels including Facebook Group, Discord, and Uservoice.• Created several bug, feedback, and integrity comms and flow processes with XFN teams.• Worked with PMM and PM XFN teams on GTM plans for product releases.• Collected, analyzed, and delivered community feedback and pain points to XFN teams to influence roadmap.• Lead strategist for the Horizon Worlds Pilot Mentorship Program.• Managed the moderation of the Horizon World social platforms.

Redwood City, Ca, Us

Redwood City, Ca, Us

Redwood City, Ca, Us

Oakland, California, Us

* Run monetization operations and drive revenue for several of company’s largest web-based games.* Teach and mentor overseas staff in the transition of multiple games.* Work with key members of the business to execute against acquisition goals and overall business KPIs.* Forecast, maximize and exceed revenue goals month-over-month by optimizing sales and promotions in-game with data analysis.* Collaborate with cross-functional teams to plan game content roadmap.* Manage and train a crew of Monetization Managers.

Vancouver, British Columbia, Ca

* Interacted with player community through Forums, social media, email and weekly podcast* Engaged players by creating forum and in-game events and promotions.* Produced and recorded weekly podcast.* Resolved player issues through Forums, email and social media outlets* Provided player feedback to Game Team.* Monitored daily and weekly support ticket volume, tracked and tested support issues and relayed to Game Team.* Increased customer response times, improved player satisfaction, and recognized as the highest performing Customer Support team member by driving the most ticket responses per day.

·Created, engaged, and maintained online community of over 1 million Prize-o-Rama game users via Facebook, Twitter and Blue Noodle Forum.·Wrote and updated Prize-O-Rama FAQ.·Acted as liaison between customer and engineers to fix technical problems. ·Actively participated in team think tank meetings with all departments. ·Coordinated, organized, and setup Game Developers Conference 2011 table.·Plotted and organized company events using Google Docs.·Experimented with various online engagement ideas, introduced them to the community and then gauged user reactions to rate functionality.·Provided customer service to Prize-o-Rama players.

New York, Ny, Us

· Created and maintained online presence for various company clients via Twitter, Facebook and Youtube.· Researched and stayed up to date with newest online web marketing strategies · Consistently wrote for weekly company blog.

· Created awareness of upcoming films and events while maintaining online presence.· Facilitated online contests for the purpose of retaining members and attracting theatre-goers. · Established and maintained relationships with the community, patrons, and media.· Provided social networking, email and phone support to the public and Music Box Films clients.· Managed administrative website.· Distributed promotional materials for up-coming films to various nationwide theatres. · Collected weekend and weekday grosses and submitted to press.· Wrote-up and distributed press releases to local and national press.

Chicago, Illinois, Us

• Researched a vast number of construction leads via Internet and phone research.• Tracked and updated leads by communicating directly with key project contacts on a regular basis.• Received monthly bonuses for exceeding project goals and expectations.