Supervised team of surgical neurophysiologists for the new UPMC Central market.• Performed market analysis and future planning for expansion into UPMC Central, a market with 40+ surgeons across seven facilities in the greater Harrisburg area. • Collaborated with local and remote leadership to successfully support transition from an external service provider to the in-house IOM team; led multiple training and integration sessions for clinical and office staff across the Central market… Show more Supervised team of surgical neurophysiologists for the new UPMC Central market.• Performed market analysis and future planning for expansion into UPMC Central, a market with 40+ surgeons across seven facilities in the greater Harrisburg area. • Collaborated with local and remote leadership to successfully support transition from an external service provider to the in-house IOM team; led multiple training and integration sessions for clinical and office staff across the Central market and facilitated integration of a local team of surgical neurophysiologists, supervising their clinical growth and development in novel settings for the organization.• Forged relationships with surgical and peri-operative teams to set high standards for communication, engagement and responsiveness, and created a positive foundation for the future of the area.• Interacted with IT and systems support team members to implement enhancements to internal systems and processes; developed all planning and tracking resources used in the Central hub. Show less

Supported the clinical team at UPMC North Central by providing IOM for ENT, Neurosurgical and Orthopaedic procedures. Supported the Education and Training program by mentoring associate and intermediate surgical neurophysiologists. Provided market analysis and business review to leadership for future growth into the UPMC Central market.

Led critical projects for the Clinical Leadership team and other stakeholders to prioritize and implement QA, Education and other Clinical Operations project activities as acting Project Manager. Provided IONM for ENT and Orthopaedic procedures.• Provided consistent and reliable service for high-volume ortho/spine surgeon in local market.• Participated in short-term travel assignments for assistance with case coverage across multiple states (MI, LA, TX, CO).• Supported JC new… Show more Led critical projects for the Clinical Leadership team and other stakeholders to prioritize and implement QA, Education and other Clinical Operations project activities as acting Project Manager. Provided IONM for ENT and Orthopaedic procedures.• Provided consistent and reliable service for high-volume ortho/spine surgeon in local market.• Participated in short-term travel assignments for assistance with case coverage across multiple states (MI, LA, TX, CO).• Supported JC new accreditation process: created Infection Control, Needle Handling, and Hand Washing policies and training material and presented at internal national meetings.• Team lead for QA, Education, and other Clinical Operations projects: Created company policy and protocol documents and standardized materials: Clinical QA Program Handbook, Clinical Communication and Documentation Protocol with Guidance on Handling an Alert; created Cascade Classic and Surgical Studio templates; created standardized Event Log templates; created QA process materials - General Audit Survey and Alert Event Audit Survey; created training materials for Audit process; created content presented to Assure Board regarding QA initiatives and the Audit and Analysis Processes; provided orientation/onboarding training to new hires; participated in complete revamp of internal QA process, policy and systems. Created presentation for Anesthesia for IONM-Spine Procedures to share with facilities and clients.• Initiated review of USMON and recommended updates/changes to streamline the internal Technologist experience and improve the generated Technologist Report as well as back-end reporting materials for business analysis and review.• Served as Cascade expert/primary resource- hosted Cascade Classic Office Hours training sessions for all field technologists and share training materials; Created Cascade Surgical Studio Training material to support company-wide transition to CSS. Show less

Collaborated directly on key projects with Project Managers and stakeholders to prioritize and implement project activities. Primary clinical representative on projects to ensure inclusion and focus on the field teams and patient outcomes. Provided monthly and quarterly business analysis for operations and strategy initiatives to work toward organization goals. Performed data analysis and management of key HR, Sales, Financial and QA metrics.• Led a large multi-functional project to… Show more Collaborated directly on key projects with Project Managers and stakeholders to prioritize and implement project activities. Primary clinical representative on projects to ensure inclusion and focus on the field teams and patient outcomes. Provided monthly and quarterly business analysis for operations and strategy initiatives to work toward organization goals. Performed data analysis and management of key HR, Sales, Financial and QA metrics.• Led a large multi-functional project to improve case scheduling processes and systems. This project impacted a scheduling department of over 14 and a base of field users of over 500 neurophysiologists. This initiative resulted in significant workflow efficiencies, decreased missed cases and inter-department collaboration.• Recruited and led an elite group of 25 clinicians to lead focus groups for cross-company collaboration, project direction, conflict resolution and team engagement. Managed this team through weekly calls, leadership summits and 1-1 engagement to work on 2018 critical projects and key initiatives.• Built training materials and a robust education program for clinical staff and support teams to utilize company systems and processes for improved patient care. Led training sessions for new hires and incoming acquisitions. Developed and implemented a standard onboarding process for clinical staff.• Clinical Integration lead for large IONM acquisition: $100M revenue company with over 160 clinical staff. Worked with aggressive timelines and complicated system integrations to transition staff to the organization. Show less

Managed practice of 18 remote oversight physicians; approx. $50M annual revenue. Collaboration with practice owner to manage team, hire new employees and resolve issues within the practice.• Balanced in-house oversight assignments for 150 cases per day across 35 states and over 500 hospitals. Created on-call rotation to guarantee 24/7 redundant coverage for all after-hours cases.• Optimized cost savings and resource allocation across physician case involvement to increase revenue by… Show more Managed practice of 18 remote oversight physicians; approx. $50M annual revenue. Collaboration with practice owner to manage team, hire new employees and resolve issues within the practice.• Balanced in-house oversight assignments for 150 cases per day across 35 states and over 500 hospitals. Created on-call rotation to guarantee 24/7 redundant coverage for all after-hours cases.• Optimized cost savings and resource allocation across physician case involvement to increase revenue by $5 per case ($275,000 annual savings). • Reduced dependencies on external oversight contractors by 30% by optimizing in-house credentialing.• Generated monthly reports with analysis of daily case volume per physician, reporting times, Neurophysiologist case submission times, and other relevant business metrics.• Updated Physician Practice Policy and Procedure manual; created new onboarding/orientation program for all physicians.• Performed monthly audits of all privileges and licenses and cross-checked against internal systems. Show less

Supervised team of clinical neurophysiologists at Penn State Hershey Medical Center (HMC), averaging 1,200 cases annually with approx. $2.5M in annual revenue.• Oversaw growth of market over 300% from an annual case volume of 300 to 1,200.• Created environment of in-house monitoring team with expectation of highest quality clinical training and education, and extremely high standards for communication and interaction with surgical staff as part of the integrated patient care team.… Show more Supervised team of clinical neurophysiologists at Penn State Hershey Medical Center (HMC), averaging 1,200 cases annually with approx. $2.5M in annual revenue.• Oversaw growth of market over 300% from an annual case volume of 300 to 1,200.• Created environment of in-house monitoring team with expectation of highest quality clinical training and education, and extremely high standards for communication and interaction with surgical staff as part of the integrated patient care team. • Engaged with Education and Training: Directly involved with technical and clinical training of over 50 clinicians across the organization. Created and led orientation/onboarding process for new neurophysiologists. Created and implemented internal clinical training and monitoring protocols for ENT and Pediatric Cardiothoracic procedures; assisted in ENT and Pediatric CT research studies. • Served as primary Super User for development and testing of internal systems for scheduling and documentation, reporting, billing, archiving; created and maintained all system-related training material for clinical and support teams. Improved efficiencies in overall workflow for all neurophysiologists.• Served as resident expert on Cadwell Cascade system. Created and maintained company-wide monitoring protocols for all procedure types for Cadwell Cascade; provided training and support for implementation and use via training webinars and site visits. Served as primary Super User to test hardware and software prior to company-wide adoption/upgrades.• Traveled with Pediatric CT team to Guayaquil, Ecuador on four medical mission trips to provide IONM.• Assisted Regional Sales Representative and Regional Manager with local business development. • Participated in remote and in-person focus/feedback groups for NVM5 development; recommended development of extended-contact ET tube for RLN monitoring; suggested the method adopted by the NVM5 development team for identifying/labeling SSEP waveforms. Show less

Provided IONM for ENT, Orthopaedic, Vascular, and Neurosurgical procedures.• Attended training courses for procedures and testing modalities.• Short & long-term travel assignments for assistance with case coverage across multiple states.