Heritage, Arts & Attractions Consultancywww.creativebusinessassociates.co.ukFreelance consultant with a wide variety of clients; visitor attractions, museums, art centres, outdoor venues, cultural organisations and local authoritiesRecent clients: The Future Parks Accelerator, Barrow Borough Council, North Yorkshire Water Park, Bristol City Council, the City of Edinburgh Council, Yorkshire Air Museum, National Trust, The Story Museum, National Coal Mining Museum, Burton… Show more Heritage, Arts & Attractions Consultancywww.creativebusinessassociates.co.ukFreelance consultant with a wide variety of clients; visitor attractions, museums, art centres, outdoor venues, cultural organisations and local authoritiesRecent clients: The Future Parks Accelerator, Barrow Borough Council, North Yorkshire Water Park, Bristol City Council, the City of Edinburgh Council, Yorkshire Air Museum, National Trust, The Story Museum, National Coal Mining Museum, Burton Constable Hall, Cartwright Hall Art Gallery, The Folly Settle, Poole's Cavern, Kiplin Hall & MuseumPrimarily working on improving and developing business and commercial aspects such as customer service, increased footfall and income generation as well as efficiency savings, including staffing structures and contract management, Mollie also provides specific catering, retail and events recommendations and practical objectives. The client brief is key and projects vary from creating high level strategy, business plans and budgets to ‘hands on’ practical advice and supportProject commonalities usually involve sustainability, particularly with charitable and volunteer led venues and finding innovative ways to support their future. Engagement, careful communication and involvement of stakeholders is usually crucial to delivering projects and sustainable benefits.A major three year project for the National Trust involved managing the implementation and change management for the North region of a national multi-million pound project to integrate various new systems across key business areas of procurement and finance, projects, digital and commercial. Mollie has a passion for excellent customer service and is an experienced facilitator. An interest in the arts and heritage sector is strengthened with a BA Hons degree in 3D Art & Design and Mollie currently volunteers with 'Inspiring the Future' as well as offering a limited amount of annual work on a pro-bono basis. Show less