Molly Bailes Email & Phone Number

Seattle, Washington, Us

Seattle, Wa, Us

- Leads communication and executes large-scale events for an organization supporting 1,000+ employees, ensuring seamless delivery of All Team meetings, leadership offsites, and weekly demos.- Collaborates closely with Finance, HR, and Recruiting Business Partners to prioritize initiatives effectively, resulting in optimized resource allocation and a 10% improvement in project delivery timelines.- Leads as an EA Ambassador, promoting career growth and professional development within the administrative job family across all Amazon businesses.- Successfully developed and executed a Diversity, Equity, and Inclusion program for a team of 200+ individuals, driving a 12.5% increase in engagement year-over-year and positioning the program for company-wide implementation.- Champion of team culture by owning programming that enhances morale and employee satisfaction, including team events, DEI initiatives, quarterly newsletters, and fundraising efforts.- Supervised and guided a team of six Executive Assistants, optimizing headcount allocation and developing a growth strategy that improved support coverage across the organization, driving operational effectiveness.

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

- Excelled in Operational Excellence, consistently surpassing goals related to scheduling SLAs (maintained 100% for 8 consecutive months), process adoption rates (100% YTD), and organization-wide initiatives, leading to improved operational efficiency.- Effectively managed a high-volume scheduling queue, coordinating communication with 50+ candidates simultaneously, including 30+ phone screens and 20+ on-site interviews, ensuring seamless scheduling processes.- Served as Operational Lead for the Bar Raiser Program, spearheading key changes that improved engagement among company leaders and fostered a culture of accountability and excellence.

Boston, Ma, Us

- Quickly recognized as a leader and entrusted to spearhead a company-wide reorganization, building a high-performing team from scratch and implementing new, scalable procedures that optimized business processes for greater output.- Leveraged deep knowledge of onboarding processes to redesign procedures from the ground up, improving efficiency and reducing time-to-hire for new employees.Served as the voice of our customers, regularly communicating feedback and identifying areas of opportunity, resulting in actionable improvements that enhanced client satisfaction.- Adopted a results-driven management approach focused on collaboration, accountability, and execution, leading to 87.5% of my team being recognized as top performers at year-end 2019.

Boston, Ma, Us

Managed high-volume onboarding (40+ employees) for major tech and media accounts, ensuring full compliance with employment screenings and fulfillment of specific client requirements for companies including Microsoft, Amazon, and Apple.

Seattle, Wa, Us

- As Simply Matchmaking’s first employee, I was rapidly promoted to Lead Matchmaker, entrusted with overseeing client relations and business development.- Built strong, trusting relationships with all clients through one-on-one interviews, contributing to Simply Matchmaking’s recognition as the #1 Matchmaking Company in the Pacific Northwest in both 2016 and 2017.- Promoted the Simply Matchmaking brand by attending off-site events, generating new leads and cultivating relationships that boosted the company’s visibility and client base.- Owned the full lifecycle of all leads, tracking each through the CRM system from initial contact to successful client matchmaking, ensuring personalized and consistent follow-up.

Seattle, Wa, Us

Seattle, Wa, Us

- Managed all large parties, private events, and off-site networking events, ensuring seamless execution and exceptional guest experiences.- Served as the primary point of contact for management support, proactively filling in roles as needed and effectively resolving issues to maintain operational continuity.- Participated in regular P&L meetings for the hotel, analyzing financial performance to implement strategies that ensured the restaurant's profitability.