As the Strategic Communications Manager, I lead initiatives to elevate the Ardon brand, integrate market strategies, and drive growth. I oversee Ardon's public relations and community engagement, ensuring consistent and impactful messaging across various platforms. My role involves managing communication campaigns, enhancing our online presence, and collaborating with internal teams to support strategic objectives and promote Ardon's mission.Ardon Health is an award-winning specialty… Show more As the Strategic Communications Manager, I lead initiatives to elevate the Ardon brand, integrate market strategies, and drive growth. I oversee Ardon's public relations and community engagement, ensuring consistent and impactful messaging across various platforms. My role involves managing communication campaigns, enhancing our online presence, and collaborating with internal teams to support strategic objectives and promote Ardon's mission.Ardon Health is an award-winning specialty pharmacy provider that inspires people and improves lives through the precise delivery of high-quality, compassionate patient care. Founded in Portland, Oregon, Ardon maintains a strong regional presence in the Pacific Northwest while providing a wide range of specialty medications and personalized care to patients in all 50 states plus the District of Columbia. Exceptional clinical programs and patient care are the highest priority at Ardon. With patients at the center, Ardon collaborates with providers, manufacturers, payers and advocacy organizations to ensure better patient experiences and superior health outcomes. Ardon operates the only ASHP-accredited PGY-1 Community-Based pharmacy residency program in Oregon and partners with pharmacy schools to support numerous students.Ardon is accredited for specialty pharmacy by both URAC and ACHC and holds ACHC Distinction in Oncology. Ardon was recognized as the “Specialty Pharmacy of the Year” in 2017 and “Pharmacist of the Year” in 2022 by the National Association of Specialty Pharmacy. Ardon has been named a “Top Workplace” by the Oregonian/Oregonlive for four consecutive years from 2021 to 2024. To learn more about Ardon Health, visit ardonhealth.com Show less

Coordinated and led cross functional critical issue management with Field Service Engineering, Global Technical Support, Service Logistics, and Trade Compliance teams. Differentiated strategy to globally support the growing market. Supported the measuring, development and empowerment of personnel to attain or exceed established goals. Monitored and ensured key performance indicators were achieved for the helpdesk team. Standardized/improved processes via Practical Process Improvement (PPI)… Show more Coordinated and led cross functional critical issue management with Field Service Engineering, Global Technical Support, Service Logistics, and Trade Compliance teams. Differentiated strategy to globally support the growing market. Supported the measuring, development and empowerment of personnel to attain or exceed established goals. Monitored and ensured key performance indicators were achieved for the helpdesk team. Standardized/improved processes via Practical Process Improvement (PPI) Methodology and established LEAN daily management. Show less

Coordinate day to day logistics and warehouse operations for a high-volume distribution and fulfillment center. Manage heavy order flow from multiple eCommerce sites and 3PL partners as well as the full shipping and returns process. Develop and implement strategic plans to improve business operations and increase profit. Manage numerous projects at once in a very fast-paced environment. Establish a positive working environment for all employees, provide training on company policies, procedures… Show more Coordinate day to day logistics and warehouse operations for a high-volume distribution and fulfillment center. Manage heavy order flow from multiple eCommerce sites and 3PL partners as well as the full shipping and returns process. Develop and implement strategic plans to improve business operations and increase profit. Manage numerous projects at once in a very fast-paced environment. Establish a positive working environment for all employees, provide training on company policies, procedures and best practices for customer service. Show less

Public Relations in Lobbying firm. Design and wrote press releases and other public relations materials. Organize meetings and attend events such as conferences and committee hearings. Analyzed information sources.Provide clients with information about developments in their field and offer them strategic advice. Responsible for interacting with high level government officials which requires detail and professionalism.