- Adept at building and leading cross-functional creative teams tailored to the needs of each execution, including Creative Directors, Art Directors, Designers, and Animators- Expert in asset creation for all social platforms; experience in leveraging analytics, trends, platform-specific best practices, and past performance- Skilled in managing all areas of creative execution, including scoping, budget, timeline, brief writing, and creative review

- Greeted members and guests and responded to inquiries in a timely and professional manner- Conducted telephone inquiries, follow up calls, and customer care calls in order to maintain a healthy atmosphere and effective referral program- Certified in First Aid and CPR- Returned to United States due to COVID-19 Pandemic

- Managed and executed video projects from rough to final cut, working with clients and company simultaneously to achieve full client satisfaction- Designed User Experience and created content for AR applications- Assisted marketing team with social media strategies and content creation to maintain strong social media presence for all social channels

- Responsible for multiple in-store operations including displays, enterprise shipping, and store opening/closing- Provided training for new employees including POS systems, product knowledge, customer service, and sales - Reported financial data for Operations Performance Management reports

- Guided 50 new members through the initiation process with a retention rate of 98%- Lead the coordination and planning of off campus chapter-wide events for over 160 members- Responsible for weekly education program for 50 new members- Acted as liaison between Theta Pi chapter and Alpha Delta Pi nationals to reconstruct New Member Program policies in order to align with particular chapter needs

- Provided excellent customer service to museum and campus visitors- Helped facilitate special events, fundraisers, and other museum functions

- Administered changes to the company's United States website, using keywords to increase SEO- Conducted analysis and prepared weekly reports of competitor websites and digital marketing activities

- Responsible for cold calling alumni and reading money for the Santa Clara Fund, which supports all clubs on campus- Demonstrated excellent sales and customer service skills over the phone

For nine weeks worked as a live in counselor to 15 and 16 year old girls through two four week sessions. Specialized in water sports and horseback riding. Helped campers adjust to life away from home and gained leadership, time management, and project management skills.

Greeted and sold tickets for many different attractions within the Botanic Gardens

As an LT2 I supervised campers in various activities, instructed campers in rifelry, biking, horseback riding, windsurfing, fitness, and waterfront activities, completed multiple counselor training modules and cared for campers as an in-cabin counselor. I was an LT1 is 2013. The LT program uses an application and interview process to select the Leaders in Training.