Molly Cope Email and Phone Number

I believe in the relentless pursuit of continuous improvement so that we can make today even better than yesterday, tomorrow even better than today (credit: Sinakka Waugh). I lead business and technology teams within our Retirement and Income Solutions business unit through process optimization discussions, I then analyze findings, recommend solutions, and offer support through implementation. Highlights include:>Collaborating with teams to implement a new administration system (brand new technology platform)>Business and technology gap analysis for over 25 processes for Principal's acquisition of the Wells Fargo Institutional Retirement and Trust business Highlights include: *In September of 2022 reduced annual paper forms volume from an average of over 20,000 to less than 5,000 (projected) *Within one year's time, brought together 4 cross-enterprise technical teams to analyze, architect, gather requirements, and implement approximately 19 processes in a new workflow ecosystem that supports the administration of over 600,000 payments per month.

Lead a small team while providing strategic oversight for Principal's US internship program (consistent program size of 200+ interns each academic year). Provide consultative services to global HR counterparts. Train and develop a high-performing team. Noteworthy accomplishments include designing and operationalizing the following programs and projects: *Valued Intern at Principal Program - development and social events (enhancements)*Principal Scholar Diversity Mentoring Program*Women in Asset Management Conference*National Recruitment Project (scaling our recruitment efforts from Iowa schools only to nationwide attraction methodologies)*Data Enhancements Project (ongoing; to date results include year over year comparison data allowing us to operate more strategically and eliminating the need to manually track some of our key data by working with system liaisons to create dashboards) *Recruiting Process and Operational Efficiency Project (HR R&D and Actuarial Community)*University Analysis and Selection Project*Hiring Leader Training (enhancements)Three important factors influenced the accomplishments listed above. First, Principal's culture - one that empowers its employees, facilitates collaboration, and provides resources and support to achieve results. Next, in HR and the business areas, I work with extremely passionate and talented individuals who contributed to the projects. Finally, my position puts me in contact with hundreds of students each year who are willing to share feedback and be a sounding board to ideas; they inspire me to create world-class professional development and career opportunities for students across the US.

Recruit top talent for over 75 internship and co-op opportunities per year. Establish sustainable processes to increase efficiency. Develop strategic campus recruiting plan. Lead internship program development & execution. Implement improvements to positively impact intern experience and recruiting methods.

Develop Pella Corporation's College Recruitment Strategy and hire top entry-level talent across all divisions and locations. Recruit for and manage the Intern/Co-op program. Lead HR related projects (Ex. Applicant Tracking System Implementation, Online Talent+ Interview Assessment Implementation, etc.). Drive Continuous Improvement efforts and inspire others to do the same.

Develop, maintain, and deliver engaging training materials to trade, commericial, and retail sales reps and members of customer service department. Implement robust variance process to accomodate custom requests from customers. Research competitor branding and offering. Identify system errors and coordinate with systems teams to execute remedy.

• Participate in factory-hourly interview process and hiring decisions• Manage 25 to 48 employees to produce high quality windows and shades on a complex production line that requires a high level of organization and quick decision-making• Mentor new managers and production leaders • Ensure 99% on-time delivery of units • Assist with continuous improvement activities to stay competitive with the market• Prepare daily work schedules to accommodate ergonomic job rotation and customer demand• Utilize lean manufacturing techniques to drive efficiency improvements• Empower employees to take ownership and become leaders of the line• Execute cleanliness and organization of the production line using 5S initiatives• Require all employees to operate in a safe manner • Responsible for an annual labor and non-labor budget for the production of 129,000 windows and 250,000 shades• Develop team members’ skills so that they may become high impact contributors to the corporation