Experienced professional with a proven track record in managing complex 3PL logistics accounts. Skilled in building strong client relationships, optimizing supply chain processes, and delivering exceptional customer service. Adept at negotiating contracts, resolving logistical challenges, and driving revenue growth. Proficient in [relevant software, e.g., TMS, ERP].

Highly experienced logistics manager with a proven ability to oversee complex accounts. Skilled in building client relationships, optimizing supply chain processes, and driving revenue growth. Adept at negotiation, problem-solving, and HR management within a boutique logistics brokerage.

Managed 14 employees for this third-party logistics and freight management company. Solely responsible foroverseeing all operations for primary large accounts and supervision of all employees for these accounts to ensuretimely management of freight pickup and delivery and smooth interactions among members of the team. Hired andterminated employees and performed formal reprimands. Wrote policy manuals relevant to the operations aspectof the company for training purposes. Reported directly to the Vice President and President.

Grant funded research project; worked with an established client base of working, indigent poor population inDallas County and primary care physicians within an active network program called Project Access. The projectwas funded by the Dallas County Medical Society and housed within a low-cost clinic at Central Dallas Ministries.Served as the Mental Health Caseworker and performed mental health assessments to determine risk and/orneed, assisted with transportation to appointments if necessary or to communicate needs, staffed cases weeklywith staff psychiatrist.

Performed investigation, assessment, and determination of abuse and neglect to children in Dallas County throughinterview and examination of the child and family. Specialized 6-month training and experience dealing withchildren and families of special needs, high risk situations, and learned all aspects of abuse and neglect, includingcultural practices and diversity, and training on in home inspection and drug awareness knowledge. Executed legalaffidavits, court testimony, and timely documentation of case records required. Acquired in-depth knowledge ofavailable community resources and linking clients to support systems or referrals. Performed case staffing andmaintained effective working relationships between law enforcement officials, court systems, school systems, andthe medical community. Determination of final action and implementation of services, safety plans, or otherrecommendations to reduce risk including removal of child(ren) and placement into foster care when necessary