Molly Cullen Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Minneapolis, Minnesota, United States

Eden Prairie, Minnesota, United States

• Own the sensor returns process, including churned customer outreach regarding outstanding hardware, achieving a 93% return rate • Conceptualized, designed and implemented a new, automated sensor return reporting and outreach system in Salesforce and Gainsight• Guide over 200 churned customers through offboarding process, ensuring churn dollars within Salesforce and on the contract are accurate• Support requests for Customer Success Managers including contract compliance, renewals, accounts, quotes, and channel conflicts• Process over 300 renewal orders ensuring accuracy – partner with finance and sales on order or invoice issues

Edina, Minnesota, United States

• Create value-based solutions to meet both the client and company requirements and expectations• Lead several innovation projects to improve efficiency & accuracy and execute training• Field a high volume of phone calls, manage 20-25 client services cases at any given time, and thoroughly organize and document each case• Provide a seamless and luxurious experience for clients by coordinating deliveries, installations, returns, and exchanges

New York, New York, United States

• Support the RH NY Trade Team, revenuing in over 25M, and over 27% of the RH New York gallery business • Provide an extremely high level of service to external Interior Designers domestically and internationally• Coordinate and manage hundreds of open projects, plan complex deliveries in New York City• Collaborate with merchants, vendors, product experts, and distribution & delivery centers to innovate and elevate the customer experience

Uptown, Minneapolis

- Exceeded monthly membership sales 6 months in a row, achieved top salesperson of the month February, October, and November 2020- Reported on data-driven analysis to drive actionable results in outside sales- Managed multiple projects simultaneously from start to finish including managing social media, administrative work, and outside sales and outreach- Created creative marketing and communication plans to current and prospective members- Delivered training to members on how to use Orangetheory heart rate technology

Minneapolis, Minnesota, United States

- Collaborated with cross functional team members to develop individual action plans for each store to meet stated deliverables- Responsible for consistent growth in business for over 15 stores and 4 territories- Designed shelf displays and place them strategically to increase store sales- Executed merchandising and floor moves based on seasonal changes, business needs, and trends- Built and maintained customer relationships, ensuring thorough knowledge or each account and their specific needs

Fridley

- Designed, created, and produced printed and digital materials- Launched a new user-friendly application process through Blackbaud Education Management (CRM)- As a result of our team’s efforts, freshman enrollment surpassed the 2019-2020 goal by 12% resulting in over $265,030 in additional revenue- Aligned and streamlined communications by collaborating with marketing, advancement, and academic teams

Mahtomedi, Minnesota

- Designed, organized, and taught over 400 differentiated learning experiences to engage diverse learners- Delivered training to all teachers and staff on the implementation of Apple products in the classroom - Managed students, set up systems and routines to maintain a focused and inclusive environment- Guided learners through curriculum, assessed engagement, and showed flexibility to deliver the learning objectives based on present moment needs- Reported on student data-driven analysis to drive actionable results

Collegeville, Mn

Saint Joseph, Mn

6th grade student teacher

Saint Joseph, Mn

Annandale, Mn

2nd grade student teacher

Elementary Education, Elementary Education And Teaching

Education record