- Marketing and Comms- Social Media- PR- Event Management

- Marketing and Sales Support- Display & Fixture Development- Event Management- POS Management - budget and sourcing of solutions- Supplier Relationship Management

- Opening new accounts with symbol groups, providing Greeting Cards and Gift Solutions - Lead collation and communication to Franchise Network - Creating Sales Reports - Administration Management

- Managing Customer Service/Order Processing Team- Prioritising customer calls, emails and written correspondence on a daily basis- Supporting the team as well as employing and training additional seasonal staff at peak times- Set up and close management of external overflow call centre- Regular training and product updates with in house team and call centre- Liaison with direct dispatch/personalised order suppliers- Projects included the development of the website and order processing

Advertising sales for trade body and association members.

Field salesperson, covering the Home Counties, designing and selling fitted bedrooms

Responsible for running the department which included:- Recruiting new staff for the small team once the role was relocated to Wiltshire - Preparing sales reports for the monthly board meetings using sales data - Setting up and maintaining the new computer and database systems

- Answering incoming calls- Sending brochures to customers- Making follow up calls to clients who had received the brochures- Making appointments for a designer to visit them- Showing clients around the showroom