Molly Duller-Reed Email & Phone Number

Hornsby, Nsw, Au

Australia

Pymble, New South Wales, Australia

o Provides assistance to individuals physical, developmental or cognitive disabilities to perform their personal care needs, and other daily living taskso Assists in developing and implementing client-specific programs to help individuals obtain strong social skills and independenceo Maintains record of client’s progress

Chatswood, New South Wales, Australia

Major responsibility: o Conducted thorough assessment to clients who are referred by My Aged care and self-referred. o Responded to enquiries from individuals, carers and other service providers and provide advice about the company’s range of services (CHSP, HCP, NDIS) by responding through phone, mail, email and in person.o Facilitated access to organization’s services through close interaction with Customer Care Coordinators and other staff.o Identified and managed emerging… Show more Major responsibility: o Conducted thorough assessment to clients who are referred by My Aged care and self-referred. o Responded to enquiries from individuals, carers and other service providers and provide advice about the company’s range of services (CHSP, HCP, NDIS) by responding through phone, mail, email and in person.o Facilitated access to organization’s services through close interaction with Customer Care Coordinators and other staff.o Identified and managed emerging customer needs and cross refer/link in the best interests of the customers’ needs.o Responded to customer objections and deal with customer complaints as appropriate.o Accurately developed and maintained written documentation and ensured information provided is accurate and current Show less

Waitara, New South Wales, Australia

o Conducted home visits with case managers to assist with all facets of family issues for families with complex needs.o Independently run a supported playgroupo Co-facilitated Tuning into teens via teamso Developed trusting and emphatic relationships with families, demonstrating understanding off concerns and ability to intervene appropriately.o Accurately developed and maintained written documentation, including case notes and intake formso Gained knowledge about domestic… Show more o Conducted home visits with case managers to assist with all facets of family issues for families with complex needs.o Independently run a supported playgroupo Co-facilitated Tuning into teens via teamso Developed trusting and emphatic relationships with families, demonstrating understanding off concerns and ability to intervene appropriately.o Accurately developed and maintained written documentation, including case notes and intake formso Gained knowledge about domestic violence, child protection, child development, drug and alcohol and custody issues through shadowing and supervision.o Developed a strong knowledge and understanding of relevant referral agencies for client families to ensure effective networking and referral procedures. Show less

St. Ives, New South Wales, Australia

o Co-facilitated a Dementia Café and facilitated Knitting group for Women’s Shed Hornsby K-ring-gaio Co-facilitated English Language and knitting group St Iveso Shadowed case manager in doing home assessment.o Developed a very strong interpersonal skillso Gained awareness about Culturally sensitive and appropriate practice

Santa Cruz, Calabarzon, Philippines

Major responsibilities : o Managed Administrative and Human Resource Section o Monitored the division’s procurement and budget utilisation o Conducted initial screening of applicants and provided guidance to the Personnel Selection Board to ensure appropriate hiring process. o Planned and implemented trainings and programs.

Certificate Ii, Australian Sign Language

Master'S Degree, Social Work

Bachelor'S Degree, Psychology, 1.75

Cum Laude

Diploma In Leadership And Management