Molly Wright Email & Phone Number

London Area, United Kingdom

London Area, United Kingdom

- Performed extensive benchmark analysis for clients, assessing market positioning and identifying opportunities for improvement when opening a new concept. - Developed original brand concepts, including their concepts story, the service style, the atmosphere, and activations, ensuring alignment to scope throughout each stage. - Projects included Al Wasl Plaza Café, Q Coffee at JHU Washington, IHG Rabat, Kayanne in collaboration with PIF and a competitive socializing venue in Spilt, Croatia as well as Cop28.

- Assisting in curating a Holos Change event (HOLOCON 2023), focusing on the event's positioning within the market. - Created brand concept presentations for various clients within the hospitality sector, clarifying the personality, values, mission & promise. -Defined brand service training for the operational teams to bring the brand experience to each customer touchpoint.https://www.tessagraham.com/

-Sold three conferences focused on various sectors; Construction, Biotech and the Microbiome.-Awarded the top 3 in performance in the sales department within the second month. -Participated in weekly 1-to-1s and group training. -Generated a pipeline on Salesnav & Used SalesForce daily.

-Created METRO's first hotel data packages which consisted of four distinguished scalable offerings. -Produced a market research, industry and best practice data usage reports. - Conducted weekly interviews with industry leaders and received feedback/ validation in the ladder stage of the project.

Vancouver, British Columbia, Canada

-Oversaw and implemented business development strategies. -Assisted in Customer Relationship Management and various marketing campaigns/communications. -Prepared Liquor Licenses for clients.

Barcelona Area, Spain

-Built meaningful, long-term guest relationships by serving as their first point of contact prior to arrival, providing support during their visit and following their stay at the hotel. -Coordinated guest travel plans, including tours, restaurants and transportation. -Designed “WOW Moments” for VIP guests, ensuring guest satisfaction by collaborating with the reservations and front office teams.

-Provided superior guest service during peak seasons at a Canadian top Golf & Country club.-Prepared the daily set and clean up for a 200 cover, fine cuisine restaurant. -Recommended and served fresh dishes for 300 guests during banquets and events.

Vancouver, Canada Area

-Styled and assisted costumers; serving as the subject matter expert for store inventory. -Organized fashion displays to highlight the newest fashions while encouraging sales.-Provided a positive guest experience; operating and troubleshooting point of sales terminal.

Bachelor'S Degree, International Hospitality Management

• Practical studies focused on food and beverage, kitchen, bar and fine dining. • Strategic and best practices education on event.

Education record

Education record

• Elected Student Executive planning special events, managing $10,000 budget; raising $13,000 for One Girl (Scholarship for African Female.