Floor Supervisor
CurrentWorking here was a big change for me as my previous experience had been in small local pubs and I was now working in a busy and lively bar. My job here is on the floor however I often help out on the bar when its busy. Responsibilities: • Excellent cocktail and spirit knowledge • Working in a busy and stressful environment • Dealing with drunk customers • Handling complaints to achieve positive solutions • Bottomless brunch bookings • Training new staff