• Building life saving skills in students ages 2mo-adult in classes consisting of 4-6 swim students• Communicating with parents on a daily basis to provide specific feedback on student progress• Mentoring new swim instructors and managers in all aspects of the workplace including proper student manipulations in the water, effective communication strategies with parents, and front desk procedures• Efficiently managed student registration via iclasspro software system, assisted management with phone lines, parent communication, and correct leveled placement of students

• Exceeded daily sales quotes for shoes, clothes, and clothing accessories• Maintained accurate cash drawer count and receipts• Provided excellent customer service with a professional and personable phone manner to clients in search of products and information