- Assist in running Youth Programs Instagram and Facebook pages, reached 650 users in 90 days, posted camp content 1 - 2 times a day on both platforms, captured up to 100 content pictures per week to use for online marketing, and increased Instagram followers by 20% in 90 days- Interacted with 20-40 customers daily through email, phone, social media, and in-person throughout the summer- Worked on a leadership team of 6 to aid in organizing camp check-in and check-out, medication check-out, emergency contact information, event planning, scheduling, travel coordination, and behavior management throughout the summer- Developed weekly themes to assist camp counselors paired with a trivia page, 2-3 age-appropriate active games, 2-3 art and crafts activities, and dress-up day ideas throughout the summer

- Helped maintain official communication with up to 4 TV and radio outlets to assist in accurately reporting player statistics - Worked to communicate game day logistics at the central press box desk to a team of media representatives, scouts, big 10 network, tv outlets, and others to ensure media and communication operations run smoothly- Monitored live player engagement for football and hockey during games to contribute to accurate player statistics, potential reporting opportunities, and communicate plays to coaching staff

- Created game day Instagram content for a variety of gopher athletic accounts, including accounts with over 70,000 followers - Followed the University of Minnesota’s social media content strategy to ensure game day highlights were being accurately reported including warm-up shots, student section content, up-to-date period recaps, live videos of goals, and end of game recap - Used tools such as hashtags and tagging players to increase account engagement by 10%- Analyzed trends and social media analytics to increase viewer engagement

Cold Stone Crew Member/Shift leader