Molly Procopio Email and Phone Number

As an experienced IT professional with a strong background in laboratory systems analysis and technical support, I specialize in optimizing system processes and ensuring compliance in regulated environments. My expertise spans across process flow configuration, system integration, regulatory compliance, and cross-functional collaboration. With a proven track record in both laboratory operations and IT, I excel in bridging the gap between technical requirements and business needs, particularly in healthcare and laboratory environments.Currently serving as a Senior Laboratory Systems Analyst at ACM Global Laboratories, I configure and manage lab systems for development, testing, and production environments. My work involves leading enterprise-wide deployments and integrations of lab equipment, ensuring seamless data collection, storage, and compliance with client expectations. I also manage lab equipment databases (CMDB), support middleware systems, and develop custom reports and dashboards to meet business requirements.I thrive in collaborative environments, working closely with teams across Lab Operations, IT, and Computer System Validation (CSV) to ensure system integrity, data security, and compliance with regulatory guidelines. My in-depth knowledge of FDA GxP regulations, GAMP, and ICH standards ensures that I can guide organizations through the validation and integration of lab systems while maintaining compliance with industry standards.Prior to ACM Global Laboratories, I held several key roles that helped shape my IT expertise:- Medical Technologist Specialist at Rochester Regional Health, where I managed incident and problem resolution, performed system upgrades, and trained personnel to maintain efficient lab operations. - Service Engineer III at Sysmex America, Inc., where I led complex installations, system upgrades, and remote support initiatives, including a large-scale Windows 10 upgrade project that saved significant time and reduced downtime for clients.My diverse background, which includes experience in both technical support and lab operations, enables me to approach system challenges with a comprehensive perspective, ensuring both technical accuracy and operational efficiency.If you’re looking to connect with someone who has a passion for integrating IT solutions into healthcare and laboratory settings, feel free to reach out!