Business support/ Training PA/EA- September 2023-April 2024My duties as business support include: • Ensuring all sales sheets are completed properly prior to sending to finance for their analysis. • Supporting the directors, including being the go between them and the sales team to ensure a smooth transition of sales. • Setting up meetings for the directors as well as taking minutes, sending actions, and ensuring those actions are met. • Carrying out personal jobs for the directors. • Chasing for receipts, ensuring they have been paid and keeping track of these transactions. • Preparing weekly and monthly reports to feed back to the teams ensuring these meet the deadlines set by the director. • Updating the directors daily with a close of business report.

Administrator – October 2022-September 2023My duties as an administrator included: • Ensuring property advertisements were compliant with the Estate Agency Act. • Building relationships with clients. • Organising energy performance certificates and various other documents. • Ensuring property advertisements were of the upmost professional standard. • Liaising with valuers regarding the on-boarding of properties.

October 2018 – completed work experience with MCP, during this time I shadowed several different staff members including the managing director, to learn how the business worked.Planner/Business SupportSeptember 2021 - October 2022My duties included: • Building and developing relationships with people who used our services. • Rasing, sending and processing all purchase orders for contractors and suppliers. • Diary management as well as updating spreadsheets. • Being the first point of call for tenants, contractors, and suppliers. • Organisation of the office.

Head WaitressAfter my GCSE’s I began working at Malachi’s as a waitress and kitchen assistant. I was then promoted to head waitress due to my hard-work, dedication and excellent customer service skills.My duties included: • Greeting/seating customers. • Organising the rota for staff. • Resolving customer complaints. • Being responsible for training staff members. • Ensuring the restaurant was always clean, tidy and in compliance with health, safety and hygiene regulations.