I am currently taking a year in industry to develop my skills within a workplace environment. My current role allows me to work within 4 teams to gain skills across marketing, branding, sales and business development.

• Served food whilst providing clear and concise communication of what we offer.• Discussed allergens with guests and recommended them suitable options regarding their individual needs.• Washed and cleaned complex equipment adhering to food hygiene requirements.• Followed COVID-19 regulation regarding takeaway food.• Cooked and served food using catering equipment.• Trusted to open and close unaccompanied using time management skills to ensure the shop was ready in time for opening and closing.• Trusted to use tils, handle and count money.

• Oversee and supervise examinations to maintain national guidelines surrounding GCSE and A Level examination.• Responsible for safeguarding pupils during the exam period.• Record events in a logbook for management communication.

Skate Hire:• Provided excellent customer service to guests.• Safely admitted guests to designated areas.• Cleaned ice skates and seating to follow COVID 19 policies.• Returning shoes upon collection.• Deep cleaning ice skates.Birthday Party Host:• Creating a fun and interactive figure skating party for children.• Interacted with guests building relationships and creating happy, lifelong memories for them.• Assisted young children to ice skate to allow all abilities to be included in the fun.• Supervised groups of guests and guided them with safety briefings.• Provided food and drinks for guests.• Communicating clearly with parents and guardians allowing them to feel at ease with my control.• Cleaned up after the party.Ice Hockey Security:• Guiding guests to correct spectating areas.• Crowd safety when machines were moved