Molly Weston Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

As a Success Manager at MuleSoft, I was responsible for ensuring the success of our ANZ customers across a variety of different industries. By working in partnership, I drove customer adoption, governance and evangelism so our customers continue to meet their business goals and maximised the value they derive from the MuleSoft product. Managed various high-impact, critical programs as the MuleSoft APAC program representative including product retirement instances and new releases.… Show more As a Success Manager at MuleSoft, I was responsible for ensuring the success of our ANZ customers across a variety of different industries. By working in partnership, I drove customer adoption, governance and evangelism so our customers continue to meet their business goals and maximised the value they derive from the MuleSoft product. Managed various high-impact, critical programs as the MuleSoft APAC program representative including product retirement instances and new releases. - Owned, managed and orchestrated a $10 million global red account of High Risk customers including actively identify and mitigate attrition risk.Global representative of MuleSoft in change management and enablement programs.- Created and improved upon a portfolio of bespoke internal collateral and customer facing materials across 3 core change management programs.- Spearhead sustainability and IT initiatives including Green Code enablement and speaking at APAC MuleSoft events. Proactively forged and cultivated high-level, cross functional relationships across global stakeholders within the business. Achievements: - Rookie of the Year APAC MuleSoft, 2023- Above and Beyond Award for Customer Success, 2023 Show less

Australia

Spearheaded BidFin’s online training curriculum initiative, due for launch in March 2023. - This initiative allows IT sellers within BidFin vendor partners to self-enable the value of payment solutions with the sales cycle. - Responsible for co-authoring video content, production and project-led video upload onto the BidFin site.Restructured and recreated all of BidFin’s internal and external marketing assets. - Worked collaboratively, both internally with BidFin SLT and… Show more Spearheaded BidFin’s online training curriculum initiative, due for launch in March 2023. - This initiative allows IT sellers within BidFin vendor partners to self-enable the value of payment solutions with the sales cycle. - Responsible for co-authoring video content, production and project-led video upload onto the BidFin site.Restructured and recreated all of BidFin’s internal and external marketing assets. - Worked collaboratively, both internally with BidFin SLT and externally with a marketing agency, to modernise and simplify all of BidFi'ns marketing assets. - This included but was not limited to vendor flyers, sales training and enablement presentations and customer flyers.Increased internal sales - Generated incremental revenue of $3.5M for BidFin by proactively working with vendor partners and sales teams along with following up sales activity directly with account leads and customers. Show less

Sydney, New South Wales, Australia

Established GreenLight: - Independently established partnership of startup business; white-label B2B2C utility app targeted at gas, water and electricity providers to minimize household environmental impact and increase customer retention through gamification. Established ClayHound: - Independently established partnership with startup business; hosting clay workshops to create unique items and creative experiences - Responsible for coordinating and hosting workshops –… Show more Established GreenLight: - Independently established partnership of startup business; white-label B2B2C utility app targeted at gas, water and electricity providers to minimize household environmental impact and increase customer retention through gamification. Established ClayHound: - Independently established partnership with startup business; hosting clay workshops to create unique items and creative experiences - Responsible for coordinating and hosting workshops – includes management of customer bookings, establishing partnerships with locations, supply of all equipment, the workshop set up and pack up, the firing of all customer artworks and liaising with customers for collection Show less

Sydney, New South Wales, Australia

- Provided insights into futureforce programs by establishing a CS Internship Integrated Blueprint.- Practically implemented my learnings during customer interactions and assisted in running CS plays to establish and ensure value to the customer.- Organised Volunteering events and knowledge workshops. - Personally initiated and undertook a behavioural psychology project which analyzed the working social styles of employees. I correlated and presented my findings before establishing… Show more - Provided insights into futureforce programs by establishing a CS Internship Integrated Blueprint.- Practically implemented my learnings during customer interactions and assisted in running CS plays to establish and ensure value to the customer.- Organised Volunteering events and knowledge workshops. - Personally initiated and undertook a behavioural psychology project which analyzed the working social styles of employees. I correlated and presented my findings before establishing a development workshop to assist in aligning with customers’ needs. Show less

- Coordinated with an international team to onboard charities throughout Australia for a project with Wilson Asset Management.- Assist in the establishment of the Australian branch of Percent.

Bachelor Of Business And Diploma In Creative Intelligence And Innovation, Management, Marketing, Hr, Creative Intelligence And Innovation

Hsc