Molly Cameron Email & Phone Number

New York, United States

New York City Metropolitan Area

Working with developers and artists to create and manage internal documentation for all aspects of game production.Supporting fellow employees with their own content and helping them create custom documentation solutions.

Managed the knowledge base side of major launches and updates for certain categories, delegating work for new products and features as needed.Created new internal systems to streamline team work, including testing and rolling out an external style guide manager, and creating an automated peer review system.Explored ways to better promote content in tandem.

Wrote and edited help guides across three different knowledge bases and a range of categories.Oversaw the Content side of three different mobile app deprecations, which included consolidating content and editing in-app messaging.Prioritized and implemented internal suggestions for new guides using sprints.

Provided assistance via email and live chat to customers creating websites, especially in uploading content, using style tools, and connecting domainsRecorded Squarespace voiceovers for ads on Soundcloud, Spotify, and Pandora

Ucbeast

Handled ticket reservations and sales for East Village location.Assisted with special events and greeting/accommodating VIPs as necessary.

5th Avenue

Assisted customers with transactions and creating customized, full solutions for each visitorFacilitated small group training for new employees and assisted with training for new products and services for current employeesActed as a training resource for the cashier team and actively communicated between management and fellow specialistsHosted queues.

Assisted the Marketing Director by managing the CAP21 blog and implementing social media campaigns via Facebook, Twitter, YouTube, and PatronMailAssisted the Development Director in grant writing, event planning, Board outreach, and intern supervisionAssisted the Business Manager with letters and contracts, maintained calendars, handled phone.

Supervised reservations and window sales for 100-seat theater using OvationTixCreated daily reports using Ovation wrapsheets and Excel

Managed multiplex screen for 2-3 screenings per day by monitoring crowds and organizing volunteersMonitored technical status throughout screenings and troubleshot issuesCoordinated Q&As and VIP seats

Assisting in coordination of travel, housing, transportation, and hospitality for company of 100+ members and visiting artistsPlanning and execution of special eventsProviding support to administrative and production departments

Supervised window sales and subscription packages for 300-seat Mainstage theatre, 90-seat Other Stages space, and 40-seat CabaretMaintained group sales for local inns and hotels Organized company ticket purchases