Molly Balk Email & Phone Number

Tolleson, Arizona, United States

Phoenix, Arizona, United States

• Schedule meetings and interviews, books conference rooms, makes business travel arrangements and maintains calendars for 2 Assistant Directors• Acting Administrative Secretary to Director of Water Services Department from December 2019 - April 2020 until position was filled.• Assumed responsibilities of Administrative Assistant II duties until position is filled.• Work regularly in Legistar to maintain and track files for Water Services Department• Teleworked 3 day/week during COVID-19 pandemic (March - present)• Coordinate records retention project for department invoices, paperwork and projects from past Assistant Directors and Secretaries• Proofreads and edits documents for correct spelling, grammar and format• Process documents for signature for Procurement Department during COVID-19 pandemic (March - present)• Acts as an intermediary of two supervisors by transmitting instructions from supervisor, and is delegated responsibility for handling specific routine administrative details• Attends meetings, takes minutes and prepares documents for distribution and file• Supervises and trains secretarial and clerical employees• Composes and types correspondence on routine matters requiring knowledge of departmental operations and regulations using standardized formats• Creates and maintains complex filing systems• Processes various payment documents and enters into the City’s financial system, such as department purchase orders, payment control documents and contract order releases• Maintains manuals and updates resource materials• Serves as a representative of the supervisor, as delegated, in contacts with other employees, officials, and the general public• Composes and revises office or work procedures

Phoenix, Arizona Area

• Process reprographic requests for Superior Court, OPDS and investigators.• Simultaneously process multiple requests while adhering to strict turnaround times for each job and communicate to requester(s) when they are completed.• Created a number of ways to streamline and better organize department which are slowly being implemented• Created a training checklist and manual for new Center employees

Scottsdale, Az

Walla Walla, Wa

Retrieve patient referrals in Touchworks/EHR databaseVerify insurance AllScripts PM as well as eligibility and benefit levels via online toolsObtain and record prior-authorizations for advanced imaging and durable medical equipment (DME) requestsWork closely with nurse teams to obtain additional information and chart notes for prior-authorizationsReview, track and update pending referrals and inform nurses of changesCalculate estimates of out-of-pocket expenses and prepare letters for patientsRecord referral status in database and scan related documents into EHR

Walla Walla, Wa

Warmly greet patients while juggling high volume of callsSchedule patients new and reoccurring appointments using GE, AllScripts and RIS systemsDeliver phone messages from patients, hospitals and insurance companies to doctors, nurses and office staff via AllScriptsUpdate patient demographic information using Phreesia and CentricityDaily verify and update commercial and federal insurance information and coverageWork with staff to streamline processes and improve patient experienceVolunteer for a number of special projects to boost moral and organize office

Greenwood Village, Co

Reconcile monthly invoices for HR, office supplies and UPSOnline input of economic census, stat reports and bimonthly stat updatesRegularly assist with internal marketing and communiqueWork with Marketing Dept on special projects and Org Chars using VISIOCoordinate office move (2014) and expansion (2016)Train new associates as needed with programs and company policiesCreate and distribute monthly/quarterly newsletter using Constant Contact and MyEmma Monitor budgeting for Corporate Office and negotiate pricing with Staples for best possible dealCommittee Chair of Wellness Team and recognized for our efforts in 2nd Quarter 2015Assist in coordinating local and out of town meetings and eventsSchedule onsite meetings for multiple conference rooms

Centennial, Co

Evening and weekend LMT specializing in relaxation, correction and sports massage.

Greater Denver Area

Part Time Therapist specializing in Swedish, TrP, Sports, Energy Work, Shiatsu, and Reflexology.

Englewood, Co

Screen and direct calls from high volume, multiline, computer based phone.Check in/out guests and assign temporary badges to guests and associates.Update training manual for front desk and facilities team of 8.Assist in updating emergency procedures handbook for campus of 200+ associates.

Centennial, Co

Create and maintain accounts for WellCard Prescription Discount Cards.Trouble shooting card, pharmacy and prescription drug issues.Run weekly claims reports.Played a key role in building new tools and procedures to streamline setup processes.Trained and lead team of 6 on Discount Cards procedures.Work directly with Clients to maintain good working relationships and ensure they receive the best possible services and discounts for their employees.

Virginia Beach, Va

*Briefly relocated to Virginia Beach, VA for family related issue.Contact PCP and Specialty offices to request patient records and ensure contract requirements are being met Audit medical records for accuracy and to make sure patient needs are being metResponsible for three times the number of offices than team of nine – picked up more work as team was decreased to four members Assisted in creating training manual for next years team

Englewood, Co

Highlands Ranch, Co

Responsible for planning onsite meetings and cultural events, off-site outreach events, as well as coordinating travel and lodging for visitors. Also chaired three inner city outreaches supplying food for families in the downtown Denver area. Processed, distributed, and tracked monthly missionary support checksPrepare and distribute department budget, newsletters, and take minutes for Monthly Team meetingsMaintain database of current and pending support of Missionaries and affiliates throughout the greater Denver areaOrganized Outreach Pastors personal calendarOrganized visit, team lodging, setup/teardown, and caregiver kit events for World Vision: AIDS Experience in July 2007

Englewood, Co

Front Desk and Administrative support to Colorado home office. Personally supporting the Assistant Vice President, Land Acquisition & Development, Mortgage, and Purchasing departments. A/P and A/C duties for Colorado OfficeAssist in recording and submitting payroll for all Colorado employeesOrganized office relocation to DTCMaintained onsite home files for seven communitiesPrepared and proofed documentation for closings Communicated with Home Owners for warranty issues Coordinate venues and create invitations for Realtor Appreciation, Employee of the Quarter, and other Division activities

Associates Degree, Business Administration / Administrative Assistant

Activities and Societies: Alpha Gamma Tau General Business and M.R.S studies focusing on Executive Level Administration at both office.

Massage Therapist, 13 Massage Modalities, 4.0

Activities and Societies: Achieved Tripod Award first term Professionalism + Healing are the two things you need to really excel and touch.

It And Marketing, 3.86

I began my higher education while I was located in Gilbert, AZ for 12 months before relocating and transferring to Bob Jones University.