Molly Berry

Molly Berry Email and Phone Number

Program Director, PNW and NV @ CLEAResult
Colbert, WA, US
Molly Berry's Location
Spokane, Washington, United States, United States
Molly Berry's Contact Details

Molly Berry work email

Molly Berry personal email

n/a
About Molly Berry

Over the last 20 years of my career in banking and most recently, expense and energy data management, I have overseen numerous aspects of business operations. I have managed large scale teams, and been involved in everything from risk management to process improvement in partnership with data and Six Sigma experts. I have partnered with Product Managers to prioritize company roadmaps and have implemented long-term strategic initiatives focused on the sustainable success of our company, our clients and our employees. I excel at process improvement and cost savings as well as the intangible magic of creating a collaborative culture where people thrive. I particularly love the work of pulling together the right stakeholders to thoroughly solve a problem, and the challenge of finding the right place for the right person at the right time to fill gaps in the organization.Some career highlights: -Lead the development and implementation of the globalization strategy of our core business, expanding our offerings to clients across the globe, navigating varying regulatory restrictions and working with data governance analysts for data security and risk management.-24+ years people management, leading teams ranging in size from 4-400+ FTE. Most recently, I managed 4 Senior Operations leaders who each had a downstream staff of 100+ total employees. Highly focused on people development and empowering my team, with a track record of coaching, mentoring and developing employees who are promoted to Senior levels in the organization. -10 years managing operations teams responsible for high stakes KPIs for multimillion dollar accounts which impact business operations for national, multi-site companies and utilities . -Cost Savings YOY - Designed and implemented a collaborative process improvement and strategic workforce effort that saved $1-2M YOY in labor costs over 6 years.-Process improvement and measurement - Worked with a team to create dashboards to monitor processes for billions of dollars of monthly invoices across 1200 clients and 27 market verticals to improve process efficiency and reduce cost to serve. -Strategic view- Collaborate with peer leaders to align strategic priorities and allocations to ensure ‘Tier 1’ priorities are resourced appropriately.

Molly Berry's Current Company Details
CLEAResult

Clearesult

View
Program Director, PNW and NV
Colbert, WA, US
Website:
clearesult.com
Employees:
2172
Molly Berry Work Experience Details
  • Clearesult
    Program Director, Pnw And Nv
    Clearesult
    Colbert, Wa, Us
  • Clearesult
    Sr. Director, Operations, West Region
    Clearesult Aug 2022 - Present
  • Engie Impact
    Sr. Director Operations; Head Of Global Data Acquisition, Expansion
    Engie Impact Apr 2021 - Oct 2022
    Spokane, Washington Area
    Previously:Sr. Director, EDM April 2017-April 2021 Director, UEDM, EDM International Apr 2014 - Apr 2017 Manager, Utility Expense Data Management (UEDM) Apr 2013 – Apr 2014.I lead a team which is responsible for the acquisition and ingestion of millions of monthly data points for the purpose of anomaly analysis, bill payment and downstream consultative services. The team consists of experts responsible for mailroom operations, manual data capture as well as a team who develop the processes and tools to electronically capture the majority of our incoming data while also managing day to day operations related to data capture, missing invoices and vendor management. In addition to our current International service offering I am currently constructing the framework which will allow us to offer additional support services outside of the US. This effort requires collaboration with cross-functional partners in Finance, IT, Facilities, Legal, HR, Talent Acquisition and Risk Management teams located in the U.S., Europe & Philippines. I recently took responsibility for directing operations of an elite team dedicated to servicing our clients in EMEIA, APAC and LATAM. I am accountable for the local business unit and a partnership with a team in the UK that handles a subset of the operations and onboarding new European-based clients.
  • Engie Impact
    Sr. Director, Edm Operations
    Engie Impact Aug 2016 - Apr 2021
    I lead a team which analyzes and pays utility bills for over 1,400 clients and processes an average of 1.7million utility invoices monthly. Two measurable indicators of success are service interruptions and late fees. With 1.7 million invoices each month, we averaged fewer than 8 Engie-caused service interruptions (a .00047% defect rate) and Engie-caused late fees average less than .03% of overall spend each month.I had responsibility for 27 market-vertical operations teams comprised of approximately 400 professionals. I collaborated with peers and internal partners to ensure client satisfaction in a high- volume, fast-paced environment with strict deadlines, and partnered with Product Managers to translate VOC to product strategy and white space opportunity.
  • Engie Impact
    Sr. Manager, Operations
    Engie Impact Aug 2014 - Sep 2016
  • Engie Impact
    Manager Operations
    Engie Impact Apr 2013 - Aug 2014
  • Chase Bank (Washington Mutual)
    Branch Management
    Chase Bank (Washington Mutual) Feb 2006 - Apr 2013
    Spokane, Washington, United States
    Collaborated with other branch managers, community partners and non-profits to advance community relations. Provided management and oversight to a team of 10-20 individuals through authentic leadership, coaching, motivation, goal development, sales, performance management and personalized daily direction. Supported and developed employees on their career paths.Risk Management required strict adherence and administration of government compliance policy such as Sarbanes Oxley, FICA, and associated regulatory laws. Achieved Top 10% in Customer Experience among more than 6,000 branches for 3 of 5 measurement periods, plus Top 30% in one additional business quarter.

Molly Berry Skills

Management Leadership Business Process Improvement Strategic Planning Program Management Team Building Organizational Development Training Customer Service Budgets Strategy Project Management Data Analysis Banking Community Development Community Outreach Fundraising Microsoft Office

Molly Berry Education Details

  • University Of Washington
    University Of Washington
    Global Studies

Frequently Asked Questions about Molly Berry

What company does Molly Berry work for?

Molly Berry works for Clearesult

What is Molly Berry's role at the current company?

Molly Berry's current role is Program Director, PNW and NV.

What is Molly Berry's email address?

Molly Berry's email address is mo****@****act.com

What schools did Molly Berry attend?

Molly Berry attended University Of Washington.

What skills is Molly Berry known for?

Molly Berry has skills like Management, Leadership, Business Process Improvement, Strategic Planning, Program Management, Team Building, Organizational Development, Training, Customer Service, Budgets, Strategy, Project Management.

Who are Molly Berry's colleagues?

Molly Berry's colleagues are Joshua Collison, Matt Ashcraft, Donna Whitten, John Cornelson C.e.m., Kyle Anderson, Andrew “andy” Jester, Eit, Phd, Mandeep Singh.

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