Molly Buckner Email & Phone Number

United States

United States

- Concept, sketch, prototype and design products for hardlines, softlines, stationery, home decor, tabletop, brand partnerships and more- Create prototypes for approvals, trade shows, blocking, etc.- Manage prepress production adhering to industry print standards- Create and recreate gouache paintings for print- Work and manipulate existing artwork into new products- Proof all final designs across all product categories- Create designs for packaging

Orlando, Florida Area

-Freelance designer specializing in merchandise and social media design-Designs merchandise for influencers and content creators. -Creates logos and full brand guides for clients.-Clients include: Universal Studios Hollywood, MakePopMusic, Panama Jack, and more.-Edits and animates videos for YouTube and other social platforms.

-Illustrator & Graphic Designer for both non-licensed and licensed cards, including: Lucasfilm, Disney, The Office, Universal, Harry Potter, and more.

-Illustrator & Graphic Designer for main product line.-Create paper products to be sold online, on Amazon, at Walmart, at retail shops and more. -Illustrator for Core products including: cards, bouquets, wreath's, t-shirts, totebags, mugs, pins, etc.-Create marketing material and other videos, photos, and graphics for social media use.-Gather market research to create full concepted ideas to present for approvals.-Work alongside the Design team in Vietnam to ensure accurate production of the product for consumers.-Working knowledge of Rhino to create 3D sculptures for cards.-Work primarily in Photoshop, Illustrator, and Procreate.

Orlando, Florida Area

(began as Freelancer in 2017, full time in 2019)-Created designs used on merchandise such as t-shirts, jackets, hats, lanyards, prints, etc.-Lead designer for social media content-Produced Podcast once a week (created & pitched topic, researched, created outlines, assisted with recording, edited and sent for upload)-Edited all videos for commercial use, as well as casual videos on YouTube-Directed and produced video shoots -Created video branding and optimizes all videos for upload

-Created content for the Trade Marketing team-Worked within multiple platforms, including Salesforce, to communicate with Travel Agents, Teachers and more-Assisted video shoots for promotional material for events such as Halloween Horror Nights, and new opening attractions-Provided on the spot content ideas for multiple Social Media feeds

Orlando, Fl

- Created Social Media reports for upper management. This includes analytics and researching trends for all social media channels, as well as in-park data.- Designed decks for various departments across the company to deliver information efficiently.- Created branding for reports and weekly update emails.- Monitored all social media channels for Universal Orlando including Twitter, various Facebook channels, Instagram, TripAdvisor, Google Reviews- Drafted and responded to all online reviews for Universal Studios, Islands of Adventure, and Volcano Bay- Answered all questions and concerns via Social Media and provides guest recovery as needed- Skilled in multiple platforms, including Sprinklr, Satisfi, TripAdvisor, Google Business, Facebook, Twitter, and Instagram- Trainer for incoming Team Members

Orlando, Florida Area

- Conducted and marketed Universal Orlando through walking tours of the resort - Planned all arrangements for Guests to maximize their day at the resort - Maintained up-to-date information on the industry through research and various training courses - Handled sensitive and confidential information, delivering appropriately to Guests - Enhanced brand identity through targeted spiels for Guest interest and engagement - Trained also as Guest Services Coordinator, Guest Communications Coordinator, Ambassador, Field Service, Lost and Found and VIP Support

Orlando, Florida Area

-Handled sensitive Guest situations over the telephone and in-person-Processed, investigated and resolved all ticket issues-Operated multiple POS systems to accurately address Guest situations-Worked with situations such as investigations, lost & found inquires, Disability policies, refunds, interactions with Team Members, and general resort knowledge-Conducted hospital runs with Guests who were injured on site-Performed other duties as assigned

Orlando, Florida Area

-Provided Guest Service at both Universal Studios Florida and Universal Islands of Adventure-Fulfilled inquires by utilizing in-depth knowledge of the resort as well as the general Orlando/Metro Orlando area-Assisted with Guest issues with things such as: long lines, crowd control, inclement weather, negative employee comments, height restrictions, property damage and inoperable attractions.-Performed concierge duties such as: assisting guests with taxi, auto service, restaurant and hotel reservations, messages and lost children-Processed, investigated and resolved all ticket issues-Communicated the appropriate accommodations for guests with disabilities in accordance with ADA guidelines-Performed other duties as assigned

-Posted content for over 6,400 subscribers -Interacted with over 7,000 followers on Facebook, Twitter, Instagram, etc.-Edited footage with Adobe Creative Suite (Premiere, Illustrator, After Effects)-Entertained audiences to gain over 550,000 views-Monitored analytics and create content based on feedback -Creator of all branding and graphics for channel

Orlando, Florida Area

Supporting both Experience Planning and Integration Park Operations and Experience Planning and Integration Lodging-Created and distributed Operational Updates to ensure correct execution of tasks within Operations-Worked alongside team to rebrand the Parks & Lodging Experience Planning and Integration-Managed the execution of the weekly Park Operations and Lodging communication vehicles -Provided administrative support for multiple leaders across the Line of Business-Created and designed presentations for Senior Leaders-Photographer for Experience Planning and Integration (Headshots, Deck photos, Graphic Design...etc.)

Orlando, Florida Area

Concierge at the Art of Animation in Walt Disney World; Disney College Program Fall Advantage-Trained in Front Desk, Curbside, Concierge and Back office roles-Provided guest service within the hotels -Sold tickets and planned vacations for Guests-Assisted in creating dining reservations-Provided knowledge and advice about the Walt Disney World Resort-Problem solved for Guests and Cast Members

Evans, Georgia

- Managed all Social Media accounts (Tumblr; Instagram; Twitter; Facebook)- Provided excellent customer service - Created and mail all products within a week from purchase- Custom made products for customers- Specialized in SEO- Created all graphics and media, including packaging- etc.

Greater Atlanta Area

-Run contests and distribute prizes-Aid in maintaining brand and affiliates -Assist in customer care and internal communications-Work with YouTube affiliates by promoting new products and releases-Other duties as assigned

Greater Atlanta Area

-Acted as Event Guide (Concerts, Festivals, Contests, etc.)-Leader for Park Operations and public relations interns-Wrote copy for and managed seasonal websites, such as Fright Fest-Created press releases and other associated press-Main Tour Guide for visiting VIP-All Day guide for Give Kids The World Children and their Families-Calculated media coverage and create bi-weekly reports-Developed Social Media strategies and created content schedules for each outlet-Researched and monitored Social Media analytics-Manage concerts and events-Main Photographer for visiting VIP and Events-Assisted with Media and Filming days for new rides for both Six Flags and White Water Properties

Georgia

-Ran practices for High School teams-Traveled across Southeast to various tournaments-Coordinated with parents and teamEtc.

Evans, Ga

Counselor for Arts and Crafts camp-Cared for middle-school aged children-Created new activities and events-Wrote and put on plays with the children for the rest of camp-Educate children on new techniquesetc.

Augusta, Georgia Area

-Interned for school project at Hits Station-Attended events for contest winners-Talked on-air once a week-Edited phone calls and bites-Created Advertisements

Bachelor Of Arts (B.A.), Communication And Media Studies, 3.1

Activities and Societies: Chi Omega (New Member educator and Treasurer); Volleyball (captain Junior and Senior seasons); Oglethorpe.

Communications, Cyber-Ethnography, 3.8

I studied abroad here for 8 weeks - May 29, 2012 - July 24, 2012. Took two courses - Cyber-ethnography, and Art & Architecture of England

Advertising Design, 3.8

Took a class during the Spring 2012 semester about Advertising design. Created and produced many different advertisements, from making.