Molly Chapman Email & Phone Number

Boston, Ma, Us

- Create cost estimates, menu proposals, and flow of events for clients- Balance several event planning timelines at once- Schedule internal meetings with other departments, external meetings with vendors and clients, product delivery based around other hotel events- Contract vendors on client behalf based on budget, schedule and coordinate vendor responsibilities - Detail and organize multiple departments including: food and beverage, front desk, reservations, housekeeping, parking garage, and concierge

Greater Boston Area

-Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information-Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update databases, and complete departmental monthly reports-Resolve requests to the satisfaction of the guest-Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate details with other departments.-Coordinate outside vendor service's needs. Regularly follow-up to ensure set up requirements meet client needs

- Create event contracts, respond to inquiries, and communicate event details with clients on behalf of Catering Sales Manager- Provide event support by ensuring catering details are organized and executed flawlessly- Develop and distribute promotional materials and letters to potential business clients and current preferred accounts- Coordinate Portland Harbor Fleet’s schedule by developing charter contracts, taking deposits, and communicating bookings to the captains.

Holden, Maine

- Supervise restaurant and manage all customer inquiries to ensure positive relationships. - Train employees to maintain a level of consistent business practices including customer service and food handling. - Manage the banquets schedule as well as meet with clients to plan their event and assist them with setup and breakdown- Complete financial reports and forecast decisions for upcoming seasonal changes.

Lenox, Massachusetts

- Draft email copy, press releases, blog posts, and social media blasts on platforms such as Instagram and Facebook. - Collaborate with spa, golf, and food & beverage departments to assist in marketing efforts. - Assist the Event Manager with wedding day tasks such as fulfilling bridal party requests and promoting positive experiences for outside vendors- Create monthly calendar with happenings in the Berkshire area.

Brewer, Maine

- Assign tasks to coworkers such as cleaning duties and job positions (drive thru, front, filler). - Manage opening/closing duties such as money handling, cleaning duties, daily goals.