Ict Service Desk Technician
CurrentAs a dedicated member of the IT unit, I am committed to delivering top-notch technology support and innovative solutions to ensure the City’s systems are efficient and effective. My role is pivotal in enabling staff to provide optimised services to our community. I excel in offering professional ICT support to City staff and Councillors, ensuring swift and accurate assistance. My responsibilities include managing support requests, participating in ICT operations, maintaining hardware, and providing training. I am also involved in procurement and project management, all while ensuring availability for support for the organisation.