Molly Frazier Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

• Onboarded recruiting and engineering teams to Karat’s platform by leading trainings and technical demos
• Fostered a trusted advisor relationship with every client in my portfolio through timely and high quality support, calibration sessions, and executive business reviews
• Provided data-driven recommendations to clients based on analysis of their KPIs and funnel metrics
• Partnered across teams to develop new product features, triage client issues, and create standardized… Show more
• Partnered across teams to develop new product features, triage client issues, and create standardized processes
• Wrote the spec for a customer success account health dashboard and partnered with the data team on its development and maintenance

Greater Los Angeles Area

• Project managed Bird’s largest vehicle retention initiative through coordination across engineering, product, vehicle allocation, operations, brand, and data teams resulting in locks on 2,000+ scooters for three MVP.
• Performed analyses on the full cost of contractors, the utilization effects of sending power supplies, price change impacts, test result ROI, and pricing break-even points to provide data-driven recommendations to….
• Performed analyses on the full cost of contractors, the utilization effects of sending power supplies, price change impacts, test result ROI, and pricing break-even points to provide data-driven recommendations to.
• Launched Bird’s first long-term rental program in San Francisco; created and executed on weekly operational plans to ensure demand and KPIs were met
• Spent four weeks on the ground in Oakland - managing contingent labor, producing market specific analytics, and creating service center SOPs
• Worked cross-functionally to coordinate and execute the logistics of Bird’s first non-monetary reward program

Seattle, Washington

• Queried telematics data using SQL and SAS to create and maintain a comprehensive monitoring report for ByMile – Liberty Mutual’s first Pay-As-You-Drive insurance product
• Managed projects involving multiple teams to produce analyses of customer quality, estimated vs. earned insurance premiums, and the performance of telematics programs in order to answer high priority business questions
• Presented and interpreted ByMile performance metrics to senior leadership to inform the… Show more
• Presented and interpreted ByMile performance metrics to senior leadership to inform the decisions being made in the minimum scalable product phase
• Researched competitors’ Pay-As-You-Drive products to create a competitive intelligence report for evaluating and modifying ByMile Show less

Greater Seattle Area

• Supported the development of a nationwide Insurance Agent facing chatbot by creating user stories, content themes, menu items, and a best practices guide which resulted in a customer centric chatbot
• Created a business case for a long term telematics product by examining program design, cost implications, and user demand through a customer ideation session
• Recommended two new fraudulent business flags that will provide profitability benefit to Louisiana by using SAS, VBA, and… Show more
• Recommended two new fraudulent business flags that will provide profitability benefit to Louisiana by using SAS, VBA, and Excel pivot tables to evaluate every flag combination on several business metrics
• Investigated large fire loss in Arkansas by preforming ad hoc analyses of new vs. renewal business, credit score, and age of house distributions to determine if a frequency or fraud problem exists Show less

Eugene, Oregon Area

• Developed the group’s marketing strategy, business model, and organizational structure with the executive leadership team and program director
• Communicated effectively with clients to organize, scope, and deliver high quality projects
• Analyzed and redesigned the recruiting value chain to attract, hire, and retain a diverse group of student consultants
• Collaborated in creating a market report for a multi-billion dollar company, the pilot project for this… Show more
• Collaborated in creating a market report for a multi-billion dollar company, the pilot project for this group
• Reached out to external and internal organizations to create partnerships with the OCG

Portland, Oregon Area

• Researched and recommended events and organizations to partner with to increase Regence’s community presence
• Worked in SalesForce to create contacts, update campaign history, and organize events
• Provided strategic planning, logistical support, and content exploration in preparation for events

Eugene, Oregon Area

• Exercised organization skills to plan and hold pre-trip meetings with 13 participants to fully prepare them for the Alternative Spring Break Trip to Guatemala
• Facilitated communication between the Honors Program Director and Guatemalan Partner Organization Leader to design a custom trip for the Honors Cohort
• Coordinated all trip fundraising which cut the total cost per person in half from $1800 to $900

University Of Oregon, Eugene, Oregon

• Met weekly with two international students and helped them improve their English speaking and listening skills through conversation and creating practice exercises
• Supported international students with adjusting to social, cultural, and academic life on campus by providing advice, explaining customs, and answering questions
• Directed discussion groups of five or more students in Oral Skills Classes by asking discussion questions and reinforcing proper English responses

Portland, Oregon Area

• Managed the CisionPoint account and used the software to produce current media lists, press reports and a user guide for current and future employees
• Created and maintained a program specific budget for the communications team in Excel
• Researched services for major fundraising events and compiled comprehensive reports, allowing the marketing department to make informed purchasing decisions

Beaverton, Oregon

• Revised over 40 client’s business plans, providing them with carefully tailored strategic counsel
• Met with clients and guided them through a questionnaire to help them create their own custom business plan

Business Administration And Spanish

Activities and Societies: Lundquist College of Business Honors Program, Oregon Business Consulting Group, Women in Business

Spanish

Attended the Universidad de Oviedo while studying abroad in Spain. Through studying abroad: •Immersed myself in the culture by living with.