Molly Majocha Email & Phone Number

-Work closely with new and existing customers to understand their financial goals and deepen relationships-Provide recommendations and assist customers with financial solutions to fulfill their spending, saving and borrowing needs-Actively use problem-solving and strong communication skills to resolve customer issues -Work closely with colleagues and partners to support customers with more complex financial needs-Open new accounts and perform teller transactions to meet the needs of the customer-Provide outstanding banking by offering customized advice and customer service

-Actively use the consultative approach to recommend wireless solutions to customers.-Provide the customer with the ultimate in-store experience.-Educate customers on solutions and how they benefit their lifestyles.- Solve customer problems in a professional manor.-Act as a store key holder and floor general.

-Managed the daily operations of a multimillion dollar revenue producing store.-Responsibilities included enforcement of all audit and compliance guidelines issued by corporate.-Provided support to management in reduction of unnecessary credits and discounts, thereby increasing the store profitability.-Trained staff on new promotions, new systems enhancements and policies.-Responsible for all aspects of inventory management.-Resolved customer issues in order to prevent larger escalations.-Used reporting in order to find discount tendencies with sales reps and managers.-Maintained the store appearance and merchandising to promote maximum sales.-Served as floor general when the manager on duty was unavailable.-Partnered with other Operation Specialists from other stores to provide advice and work on best practices.