Molly Goodman Email & Phone Number

Washington Dc

Washington, Dc

• Promoted to lead the creation of a new department dedicated to Patron Services; responsible for management and overseeing all ticketing, hospitality and customer service operations• Increased patron attendance and ticket revenue for annual Intersections Festival in Spring 2020: 58% increase in attendance, 87% increase in revenue, 41% increase in Festival Pass sales• Supervise staff of 20+ associates and created new standard operating procedures, training protocols and employee… Show more • Promoted to lead the creation of a new department dedicated to Patron Services; responsible for management and overseeing all ticketing, hospitality and customer service operations• Increased patron attendance and ticket revenue for annual Intersections Festival in Spring 2020: 58% increase in attendance, 87% increase in revenue, 41% increase in Festival Pass sales• Supervise staff of 20+ associates and created new standard operating procedures, training protocols and employee handbook for department • Utilized Volunteers for Salesforce to revamp and formalize Volunteer Usher program with online scheduling and attendance tracking • Serve as Patron Manager Certified Administrator for the organization, liaising with Resident Arts Partners and providing data-driven support to enhance fundraising and sales goals. Show less

Washington, District Of Columbia, United States

• Creatively managed fundraising portfolio of $1M+; spearheaded individual giving efforts including membership program launch and strategic plan for direct mail and online campaigns, yielded 30% increase in year-end gifts FY18• Implemented key database processes and procedures to more effectively and efficiently utilize the Patron Manager CRM, including advanced data cleanup, streamlined fundraising infrastructure, and comprehensive reporting methods.• Wrote 20+ grant proposals and RFPs… Show more • Creatively managed fundraising portfolio of $1M+; spearheaded individual giving efforts including membership program launch and strategic plan for direct mail and online campaigns, yielded 30% increase in year-end gifts FY18• Implemented key database processes and procedures to more effectively and efficiently utilize the Patron Manager CRM, including advanced data cleanup, streamlined fundraising infrastructure, and comprehensive reporting methods.• Wrote 20+ grant proposals and RFPs annually for foundation, government and corporate support ranging from $1,500 to $150,000; supported reporting and grant tracking to help the Development department increase overall fundraising by 78% in FY18.• Worked interdepartmentally to rebrand programs and create consistency in development email campaigns • Managed logistics and supervised volunteers for annual Gala fundraiser; developed donor cultivation plan and executed a variety of events both on and off-site Show less

Washington, District Of Columbia, United States

• Advanced moves management and related cultivation activities to achieve ambitious campaign revenue goals and broaden overall prospect pool for Arena Stage• Devised prospect plans for 350+ high priority individuals with wealth capacity of $500,000 and above while personally engaging and maintaining portfolio of 50+ prospects through event invitations, written correspondence and personal visits• Contributed to team which raised nearly $20 million in pledged cash and planned… Show more • Advanced moves management and related cultivation activities to achieve ambitious campaign revenue goals and broaden overall prospect pool for Arena Stage• Devised prospect plans for 350+ high priority individuals with wealth capacity of $500,000 and above while personally engaging and maintaining portfolio of 50+ prospects through event invitations, written correspondence and personal visits• Contributed to team which raised nearly $20 million in pledged cash and planned giving• Produced variety of special events and initiatives including Power Lunch for 160 guests with private playwright panel and celebratory luncheon for $2.5 million inaugural investor Show less

Washington, District Of Columbia, United States

• Executed three major solicitation mailings per fiscal year to 35,000 households; managed production timelines, list generation, letter and email copywriting and design coordination• Analyzed fundraising revenue through detailed weekly reporting; utilized Excel to create detailed projections for each solicitation campaign• Built strong technical efficiency in Tessitura and Mail2 systems; conducted research and attended communications workshops to revamp the layout and efficiency of… Show more • Executed three major solicitation mailings per fiscal year to 35,000 households; managed production timelines, list generation, letter and email copywriting and design coordination• Analyzed fundraising revenue through detailed weekly reporting; utilized Excel to create detailed projections for each solicitation campaign• Built strong technical efficiency in Tessitura and Mail2 systems; conducted research and attended communications workshops to revamp the layout and efficiency of e-mail solicitations Show less

Cambridge, Ma

• Observed long-range strategic planning, including capital campaign assessment• Streamlined internal communications through creation of updated newsletter and file sharing system

Greater Boston Area

• Improved event recruitment and revenue goals by conducting daily and year-end analysis and formulating projections through daily, weekly, and yearly registration reports

Boston, Ma

• Spearheaded local customer relations and liaised with National Customer Service Center for Broadway Across America

Master Of Arts - Ma, Mental Health Counseling/Counselor

Certified Coach Training Program

Bachelor Of Arts, Theatre Studies: Directing And Dramaturgy

Activities and Societies: RareWorks Theatre Company (President and Producing Director), Emerson College Orientation (2-Year Orientation.

Master Of Arts - Ma, Clinical Mental Health Counseling