Molly Kampmueller Email & Phone Number

Kalamazoo, Michigan Area

-Respond to and address customer requests and concerns within a timely manner. -Interpretation of lab reports. -New account setup for territories without sales representative presence. -Manages new account onboarding for all new business. -Facilitates in-field training and presentations to current customers. -Supply management including order placement, account reconciliation and logistical matters. -Assisted in creation and development of customer portal. -Works… Show more -Respond to and address customer requests and concerns within a timely manner. -Interpretation of lab reports. -New account setup for territories without sales representative presence. -Manages new account onboarding for all new business. -Facilitates in-field training and presentations to current customers. -Supply management including order placement, account reconciliation and logistical matters. -Assisted in creation and development of customer portal. -Works with all departments across company to ensure synergy. Show less

Kalamazoo, Michigan

-Promoted sales by demonstrating sales of services and products to customers. -Developed strategic marketing campaign targeting both dealership and insurance replacement accounts to generate referrals. -Kept staff informed of pertinent changes in operational policy and procedures. -Maintained adequate supplies at the branch.

Kalamazoo, Michigan

-Communicated directly with customers to effectively resolve issues, questions and service requests. -Responsible for customer satisfaction and retention through complex problem solving, customer relatability and effective communication. -Provide support to PNC customers who initiate phone contact with Customer Care Center with questions regarding payments, loans and accounts both personal and business.