• Provide customer service to patrons at a 150-seat bar and grill.• Prepare beverages for patrons and ensure customer satisfaction.• Manage the cash counter drawer by overseeing payment receipts and checks.• Recommend daily specials and discounts to successfully up-sell limited-time drink and food products. • Operate POS terminals to input customer orders.

• Provided customer service to a 150-seat casual steakhouse.• Followed restaurant manual to create and memorize drink recipes.• Cleaned the bar, tables, chairs, and work area to maintain a sanitary and organized environment.• Successfully solved customer conflict and problems when mistakes were made with orders and payments.• Successfully built and fostered customer relationships by memorizing patron’s orders and drinks and engaging in conversation with regulars.