Molly Fratalonie

Molly Fratalonie Email and Phone Number

Solution Design Engineer at Momentum Telecom @ DCT Telecom Group, Inc. (now Momentum Telecom)
westlake, ohio, united states
Molly Fratalonie's Location
Greater Cleveland, United States
Molly Fratalonie's Contact Details

Molly Fratalonie personal email

n/a
About Molly Fratalonie

•Design and Implement complex VOIP & Call Center system implementations•Provide effective end user training and on-site support for all installations•Provide System Administrator and Call Center Agent & Supervisor Training•Coordinate installation dates with carrier service providers to ensure proficient installations•Experienced in networking design for clients with multi-site environments and remote users•Provide follow up support for all client installations•Handle customer service issues effectively•Consistently receive positive customer satisfaction scoresSpecialties: VOIP Telephony Project Management & Training

Molly Fratalonie's Current Company Details
DCT Telecom Group, Inc. (now Momentum Telecom)

Dct Telecom Group, Inc. (Now Momentum Telecom)

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Solution Design Engineer at Momentum Telecom
westlake, ohio, united states
Website:
4dct.com
Employees:
34
Molly Fratalonie Work Experience Details
  • Dct Telecom Group, Inc. (Now Momentum Telecom)
    Product Manager
    Dct Telecom Group, Inc. (Now Momentum Telecom) Nov 2017 - Present
    Westlake, Oh
  • Dct Telecom Group, Inc.
    Project Manager
    Dct Telecom Group, Inc. Jan 2015 - Present
    Westlake, Oh
    DCT Telecom Group has been delivering leading-edge telecommunications services and support to business customers both domestically and internationally since 1993. Drawing on extensive industry relationships, our own network infrastructure and our expanded equipment and hardware as service options, DCT assists businesses with the configuration, implementation and management of customized cloud, hosted PBX, data and voice solutions.As a winner of the prestigious Weatherhead 100 award for seven consecutive years, DCT is committed to embracing evolving technologies that will continue to enhance the way that our customers communicate and share information.
  • Momentum Telecom
    Solution Design Engineer
    Momentum Telecom Jan 2015 - Present
    Cleveland/Akron, Ohio Area
  • U9Golf
    Marketing Manager
    U9Golf Jan 2010 - Jan 2019
  • Ttx, Inc
    Project Manager
    Ttx, Inc Oct 2010 - Dec 2014
    Strongsville, Ohio
    •Design and Implement ShoreTel systems and Enterprise Contact Center•Provide effective training and on-site support for all installations•Provide System Administrator and Contact Center Agent & Supervisor Training•Coordinate installation dates with carrier service providers to ensure proficient installations•Experienced in networking design for clients with multi-site environments and remote users•Provide follow up support for all client installations TTx is an information technology focused, provider of best in class products, offering hardware and software brand neutrality for IT infrastructures connected to VoIP telephony solutions. We have capabilities to assist in large scale communication technology overhauls and the consultancy expertise to provide insight on the evolving landscape of IT. Most importantly, we have a vision for the future. We continue to learn and adapt based on our past experience, our present expertise, and our hope for the future.
  • Cbiz Network Solutions
    Project Manager
    Cbiz Network Solutions Sep 2007 - Apr 2010
  • Digital & Analog Design
    Project Coordinator
    Digital & Analog Design Oct 2005 - Aug 2007
    Phone System Design, Project Management, Carrier Services Coordination, End User Training, Client Support and Customer Service
  • T-Mobile
    Senior Retail Sales Representative
    T-Mobile Jun 2002 - Sep 2005
    Sales, New Representative Training

Molly Fratalonie Skills

Project Management Voip Telecommunications Training Management Customer Service Account Management Customer Satisfaction Sales Networking Direct Sales Team Building Solution Selling Salesforce.com Sales Management Budgets Marketing Telephony Voice Over Ip New Business Development B2b Unified Communications Consulting Customer Retention Leadership Negotiation Crm Time Management Team Leadership Information Technology Vendor Management Process Improvement Managed Services Technical Support System Administration Microsoft Office Wireless Technologies Software Installation Social Media

Molly Fratalonie Education Details

Frequently Asked Questions about Molly Fratalonie

What company does Molly Fratalonie work for?

Molly Fratalonie works for Dct Telecom Group, Inc. (Now Momentum Telecom)

What is Molly Fratalonie's role at the current company?

Molly Fratalonie's current role is Solution Design Engineer at Momentum Telecom.

What is Molly Fratalonie's email address?

Molly Fratalonie's email address is mf****@****dct.com

What schools did Molly Fratalonie attend?

Molly Fratalonie attended Cleveland State University, Padua Franciscan High School.

What are some of Molly Fratalonie's interests?

Molly Fratalonie has interest in Environment, Children, Education, Health.

What skills is Molly Fratalonie known for?

Molly Fratalonie has skills like Project Management, Voip, Telecommunications, Training, Management, Customer Service, Account Management, Customer Satisfaction, Sales, Networking, Direct Sales, Team Building.

Who are Molly Fratalonie's colleagues?

Molly Fratalonie's colleagues are Kelly Martens, Molly Reutepohler, Amiel Alfonso, Lulu Mazubane, Tyler Henderson, Melissa Osbourne, Andre Felipe.

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