Molly Rotering Email & Phone Number

I am one of a tremendous team of individuals who are the first contact for people coming to the Ontario Ombudsman’s office with complaints about the Ontario government. We triage and analyze complaints to clearly identify issues and determine how to resolve them or when to escalate them, as well as frame issues for escalation and for regular reporting to senior management. We each manage a caseload of files, as well as assists with trend analysis to identify complaint patterns and potential systemic issues.

Toronto, Canada Area

Belaiche Law is dedicated to meeting the legal needs and challenges of hospitals, healthcare organizations, physicians, regulated health professionals, universities and organizations in the broader public sector. This includes work as general counsel and integrations of non-profit healthcare organizations.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Hopewell Legal Services is a paralegal service provider that works in legal arenas that most affect seniors. These include, but are not limited to, landlord and tenant law in retirement homes, small claims court matters involving such issues as financial abuse and direct contract such as door-to-door sales of heaters and other household products.We also offer notary public services. Please see our website (www.hopewelllegal.ca) for more details. We welcome your phone call or email if you have any questions.

Toronto, Ontario

During this maternity leave contract I directed client services by handling a high volume of summary intake phone calls and walk-in clients, triaged each intake and provided summary advice or information directly or passed the client to the appropriate staff lawyer. In this role I interviewed thousands of seniors, their families, caregivers, social workers, nurses and doctors and discovered that I thrive on direct client contact. As well, I am now confident in my ability to successfully interview across demographic and socio-economic status. I appreciate that this position allowed me to learn how to build the foundation of a trusting relationship within minutes while also doing strict conflict checks and maintaining boundaries at the same time. In addition I drafted court documents, coordinated service and filing of litigation documents, trained many law students and created a shareable database to accurately track completed and outstanding calls and intake information.

Toronto, Canada Area

• Coordinate Board and Committee meetings in accordance with the organization’s by-laws, including sending out notices of meeting, monitoring quorum and coordinating venue, catering and AV/IT requirements.• Communicate with, respond to queries, and provide support to board and committee members in between board and committee meetings. • Attend board meetings, greet board members, provide assistance to board members, maintain name cards for all board members, transcribe minutes of board meetings, and identify and follow-up on action items. • Attend committee meetings (as required), transcribe minutes of committee meetings, prepare reports to Hospital Board, and identify, track, and follow-up on action items. • Maintain the tenure and timelines related to each board and committee member for succession planning purposes. • Develop a work-back schedule to address all matters relating to the AGM at the appropriate time of the year as well as facilitate specific details leading up to the AGM.

Toronto, Canada Area

• An active participant in raising the awareness and funds required to ensure that Sunnybrook Health Sciences Centre achieves its mission• Works with an Advancement Director to achieve the team’s financial goals, including schedule management, prepare meeting materials, write briefing notes and create information packages• Provide meeting logistics, including room/venue, equipment and catering booking• Coordinate hospital tours and meetings with staff, physicians, volunteers, donors, prospects and stakeholders• Donor information management on Raiser’s Edge and Sharepoint

Toronto, Canada Area

• Development of membership needs into tangible services, including setting project management schedules, writing business plans, researching, developing beneficial relationships, branding, implementation, marketing, promotion and evaluation metrics• Piloted the creation of a third-party, short-term disability management service (Monarca Case Management) from inception through to a successful pilot program, full implementation and evaluation• Development of highly successful communication vehicles and materials for a group benefit plan as a whole, while also highlighting specific initiatives and services within the plan• Negotiated complex cross-requirements of clients, stakeholders and staff to achieve positive outcomes • Educational and sales presentations (in-person and via web and audio conferencing) across the province to clients and potential clients regarding group benefit plans, disability management, health and safety and healthy work environments• Coordinated the promotion and awareness-raising of services at conferences, training sessions and events

Toronto, Canada Area

• Provided executive administrative support to the Organizational Health Management Services department director, four consultants and three initiatives (health and safety, healthy work environments and disability management)• Assisted with the growth of the governance for the OHA Benefit Plans, including researching governance requirements, setting schedule and priorities, assembling materials from within and without the organization, communicating with members, recording meeting minutes and following through on action items• Created and coordinated communication and educational vehicles for the OHA Benefit Plans, including a quarterly newsletter, monthly teleconferences and special projects• Ongoing maintenance and communication of the province-wide Communicable Disease Surveillance Protocols• Coordination of the OHA Safety Group membership, meetings, program requirements, reports and communication• Ongoing website monitoring, maintenance and upgrading related to department initiatives

Toronto, Canada Area

• Extensively researched external programs and processes that informed and assisted with the internal planning process• Responsibility for providing efficient and confidential administrative support for the capital planning process and the team involved, including the CEO, Board members, staff and consultants• Initialized and maintained stellar relationships with external stakeholders, research contacts and the Ministry of Health and Long-Term Care• Maintained cost controls, stakeholder and informational databases and assisted with capital budget forecasting• Drafted Board information updates and speaking notes for the CEO regarding capital planning progress

Toronto, Canada Area

Toronto, Canada Area

Vancouver, Canada Area

Vancouver, Canada Area

Vancouver, Canada Area

Vancouver, Canada Area

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