Molly Rupprath, Sphr Email & Phone Number

Seattle, Washington, Us

Lead the Talent Management function for Zillow encompassing Leadership Development, Career Development Programs, Performance Management, and Enterprise Learning Programs.

Seattle, Washington, Us

Scottsdale, Az, Us

Phoenix, Arizona, Us

Phoenix, Arizona, Us

- Lead a team of field and SSG based Learning Solutions Managers who support PetSmart's Regional VPs, Regional Directors and over 1300 stores, by aligning resources to key company and regional priorities at the enterprise level- Advise PetSmart business leaders on learning and process options- Advise PetSmart Learning and HR leaders on business priorities- Ensure that learning and process solutions for PetSmart stores deliver business value- Guide and advise project leaders and teams throughout each project lifecycle, building a project and system roadmap- Facilitate business readiness for learning and process change

Jacksonville , Fl, Us

• Led enterprise learning and development initiatives for Endurance International Group in the areas of sales training, new employee on-boarding programs, leadership development, technical and product training related to the web hosting industry• Led implementation and administrative management of the global Learning Management System • Worked strategically with product, functional and HR leaders throughout the organization to translate business initiatives into training and development strategy and solutions• Developed needs assessment and gap analysis to assess and prioritize training and development needs for Endurance brands• Formulated short and long term business plan for creation and evolution of training and development function globally• Established and evaluated training effectiveness providing continuous improvement recommendations/feedback to leadership across all Endurance brands• Developed Endurance Training Managers, Instructional Designers and Trainers, to ensure training programs are executed successfully at the operations level• Fostered continuous process improvement within Endurance training programs to ensure curriculum and programs remain effective and relevant to the needs of the organization

Tempe, Az, Us

Led all training and curriculum programs for Go Daddy's Customer Care Center. Directed a team of Instructional Designers, and Training Supervisors to manage internal curriculum programs including: New Hire on-boarding, inter-departmental on-boarding, product and sales training, customer service, and leadership training.Developed and led implementation of all training initiatives for Customer Care Center International expansion project in India.

Tempe, Az, Us

Managed a team of Instructional Designers responsible for developing ILT and eLearning for on-boarding, product and technical, sales, and soft skill training for Go Daddy Customer Care Centers.

Managed a team of 12 Training Specialists responsible for facilitating all On-boarding and Continuing Education Programs for Go Daddy’s Customer Care Centers. Spearheaded and developed a Training Specialist On-boarding Plan. Developed new on-boarding program for Go Daddy.

Charlotte, Nc, Us

Project Coordinator with an internal consulting group to create and execute training and governance initiatives for client groups within Countrywide.Performed a variety of Training and Project Management functions to support one of Countrywide's most successful subsidiaries. Projects included On-the-Job Trainer Workshops to certify employees, creation and facilitation of the new hire on-boarding program for a growing staff of over 150 employees in 5 U.S. locations, and assisting with implementation of a training program for a U.S. to India Process Migration.

Washington, Dc, Us

Contractor with the Department of Justice, Dallas Information Systems Team to provide support for the Assistant Director and staff, in various training and career related HR needs. Duties included:Performed a variety of HR and Training related functions, addressing inquiries of current and potential training vendors such as the USDA Graduate School, communicating with the Assistant Director regarding new training initiatives, and maintaining employee training database. Budget training expenses, expense training costs for staff, and ensure cost center reimbursement of funds.

Training Professional within EDS University, given various opportunities to work within different arenas of training and development. Specific projects included:Consultant Associate for EDS E-Solutions, managed project geared towards facilitating lecture-style training class focused on familiarizing employees of the U.S. Social Security Administration with a new phone system in call-centers located throughout the nation. Mentored and trained new help desk employees within EDS University, initiated and developed policies and procedures manual.

Bachelors, English/Business

Associates, Liberal Arts