Molly Schmid, Facmpe, Shrm-Cp Email & Phone Number

Responsible for leading through influence, a variety of improvement strategies throughout the medical group and the hospital system targeting patient experience. Design and coach on strategies for creating an exceptional patient experience including shadowing & coaching providers on the importance of communication, supporting over 150 teams on improvement.

Led a team and daily operations of four specialty practices (two of the largest practices in pediatrics) by working collaboratively with diverse groups of physicians, employees, and patients. My responsibilities included patient satisfaction & experience, process improvement projects, problem solving, and employee development. Developed a core team for all.

Pediatric OrthopedicsPediatric Rheumatology Pediatric Infectious Disease

Manage the daily operations and structure of two busy Primary Health practices working directly with care teams and providers. Responsibilities:Facilitate in business planning and strategy development Responsible for resource planning and development of site goalsEmployee Development Patient ExperienceLead and work collaboratively with staff, providers and.

Responsible for enhancing the experience of the 25,000 employees across the Spectrum Health system. Projects include:Employee Orientation & Onboarding design, implementation, and evaluationEngagement StrategiesSuccession PlanningIntegrations I consult on projects focused on the Employee Experience; making sure our employees are prepared and onboarded so.

Greater Grand Rapids, MI

Within Retail Development my responsibilities are to launch new retail locations by negotiating contracts, working with the contractors, engaging with community groups, developing marketing plans, and keeping control of finances. This role also sets strategic direction for the marketing side of the business and driving sales and new customers to the.

Comstock Park MI

As VP of Talent & Retail Operations I was brought into the company to create a Human Resources department from the ground up. This included all aspects of HR including hiring and developing key people in our organization and positioning them for growth. Our team also developed a first class compensation plan as well as performance evaluation and.

Belmont, MI

Responsible for all aspects of running the YMCA branch. This included overseeing all programs and membership departments within the building.Created, implemented and sustained programs for the YMCA in areas of arts, sports, and community outreach. Worked with various agencies and school age groups to promote and develop these programs. Responsibility for.

Responsible for obtaining contracts and securing locations for off-site programs/events including negotiating terms and conditions, marketing, surveying communities, and execution of programs. Within this role I also created and secured funding to add an additional 40 acres with a Challenge Course and Teambuilding Program. In addition, I opened three.

Master Of Business Administration (M.B.A.), Business

Baa, Outdoor Education & Environmental Studies

Activities and Societies: Rugby team Big Brothers/Big Sisters

Baa, Commercial Recreation